ServiceNow Workflow Data Fabric Reviews & Product Details - Page 3

ServiceNow Workflow Data Fabric Overview

What is ServiceNow Workflow Data Fabric?

Workflow Data Fabric is our data foundation within our platform that unifies data across the enterprise to provide real-time, secure, and governed access to any data source to enable employees and AI agents to solve complex issues—like preventing service disruptions, resolving customer requests faster, and optimizing complex operations—all on a single platform. Here's how Workflow Data Fabric turns data into instant action: Connect structured, unstructured, and streaming data in real time—both inside and outside of ServiceNow—without the complexities of having to duplicate it, transfer it, or to build customizations to integrate it. Understand and contextualize the data, enrich it, and align it with ServiceNow workflows to make generated experiences more personalized, resolutions more accurate, and AI agents smarter and context-aware. Finally, with access and complete understanding of critical data on our platform, like financials, inventory, materials and systems operations, customers can put AI agents to work across every corner of their business, automate their most complex processes, and unlock more value from their existing investments.

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ServiceNow AI Platform

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ServiceNow Workflow Data Fabric Details

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Product Description

Unify your approach to hyperautomation with API integration and robotic process automation (RPA), all on a single platform. Automate and connect anything to ServiceNow.

How do you position yourself against your competitors?

Only ServiceNow unites AI agents, data, and workflows on a single platform with a single data model—bringing AI to every corner of your business.

ServiceNow AI agents don’t just assist—they take action. AI agents work together to orchestrate end-to-end business processes across IT, Customer Service, and HR.

To transform your business, AI agents need the right data. Workflow Data Fabric connects, unifies, and understands all your enterprise data—structured and unstructured—wherever it resides, on a secure, trusted platform built for AI and data governance.

And because these AI agents run on ServiceNow, they’re powered by the world’s #1 workflow automation engine.

Most vendors either help you see your data or act on it. We do both.
While others give you another point solution to manage, we give you a platform that turns insights into action—across every corner of your business.

This is how we put AI to work for people.

Seller

ServiceNow

Description

ServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

Overview Provided by:

Sandrine Riley

Results-driven professional with 15+ years of experience in leading marketing processes and securing new accounts.

ServiceNow Workflow Data Fabric Integrations

(3)

Verified by ServiceNow Workflow Data Fabric

ServiceNow Workflow Data Fabric Media

Integration Hub Spoke Generator

Stream Connect Kafka Message Flow Trigger

External Content Connectors

Process Mining Analyst Workbench

Robotic Process Automation (RPA) Hub Workspace

Document Intelligence

ServiceNow - Now Assist for RPA Hub - Create Robot using GenAI

Evaluating ServiceNow Process Mining for Service Management

ServiceNow Process Mining - Quick Introduction

Easily Create ServiceNow Spokes from API Documentation with Now Assist for Creator - Text to Spoke

Official Downloads

(1)

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Workflow Data Fabric Solution Brief

G2 reviews are authentic and verified.

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Rishav C.

Cloud Engineer L2, Wipro FullStride Cloud

Enterprise (> 1000 emp.)

7/23/2024

"Gives Productivity in Development process"

4.5/5

What do you like best about ServiceNow AI Platform?

- Cost-effective.

- Helps to develop low-code tolls effectively without spending much time.

- Premium support at this cost.

- Easy to navigate, customize own business process like it tries to fit all business needs under one roof. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow AI Platform?

- performance hamper sometime,

- License process is complex and problematic. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

10/28/2024

"Robust platform to automate IT and business process."

4.5/5

What do you like best about ServiceNow Workflow Data Fabric?

It has versatile integration capabilities and ithas very user friendly interface to allow us easily create and manage workflows. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workflow Data Fabric?

It has dependency on servicenow ecosystem also cost association is much higher. Review collected by and hosted on G2.com.

karan r.

Project Engineer

Enterprise (> 1000 emp.)

7/26/2024

"Solution specialist Automation king"

4.5/5

What do you like best about ServiceNow Workflow Data Fabric?

offers robust security measures, ensuring that sensitive data is protected and easy to understand . Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workflow Data Fabric?

complex to setup , there can be occasional compatibility issues with certain third-party applications. Review collected by and hosted on G2.com.

Shivkumar A.

Software Engineer

Enterprise (> 1000 emp.)

7/31/2024

"Its significantly enhancing workflow automation and productivity"

5/5

What do you like best about ServiceNow Workflow Data Fabric?

Ability to automate complex workflows and reduced the manual effort. have good customer support Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workflow Data Fabric?

complexity of initial setup and high cost Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

7/31/2024

"Low code, AI efficiency to workflows"

5/5

What do you like best about ServiceNow Workflow Data Fabric?

Same platform, Virtual agent service through 80 percent automation Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workflow Data Fabric?

It costs higher and difficult to setup initial time Review collected by and hosted on G2.com.

Anish M.

Associate Member Of Technical Staff

Enterprise (> 1000 emp.)

3/1/2023

"Review on ServiceNow Automation"

3.5/5

What do you like best about ServiceNow Workflow Data Fabric?

Using ServiceNow Automation Engine and have been thoroughly impressed with its capabilities. It has helped me automate various IT and business processes, freeing up time for higher-value work and ensuring consistency. I love the extensive integration capabilities with low-code development environment and real-time analytics making it easy to create and monitor automation workflows, even for non-technical users. Overall, I highly recommend ServiceNow Automation Engine for organizations looking to improve efficiency. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workflow Data Fabric?

While I have found ServiceNow Automation Engine to be an excellent tool for streamlining and automating processes, there are a few things that I think could be improved. The cost of the platform can be quite high, and the setup and configuration process can be complex and time-consuming. Additionally the load time is something that has to considered. Review collected by and hosted on G2.com.

What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?

ServiceNow Automation Engine has been instrumental in solving several problems for my organization. By automating various IT and business processes, we've been able to free up valuable time and resources, reduce manual errors, and ensure consistency in our workflows. We also use it as a ticketing platform to address issues related to third party tools our organization uses. Review collected by and hosted on G2.com.

Madala Chaitanya K.

ServiceNow System Admin

Consulting

Mid-Market (51-1000 emp.)

8/10/2023

"Automate the process"

4.5/5

What do you like best about ServiceNow Workflow Data Fabric?

It helps me to automate the process of IT Process and Integration with low-code capability. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workflow Data Fabric?

I have like everything in ServiceNow Automation Engine. there is not dislike Review collected by and hosted on G2.com.

Rajwant P.

Software Engineer

Enterprise (> 1000 emp.)

4/16/2023

"Service now Automation Review"

5/5

What do you like best about ServiceNow Workflow Data Fabric?

It helping to automate the various IT and other processes in organisation.one good thing it's integration capabilities with low code environment. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Workflow Data Fabric?

I have found everything good as of now expect cost ,for small companies cost is little bit high and loading time is little bit improved. Review collected by and hosted on G2.com.