Verified User in Education Management
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"Easy to configure, low maintenance, and nice recovery options."
What do you like best about Scale Computing Platform?
The interface is excellent; it's simple and easy to see the overall status of your VMs at a glance. Creating, adding, copying, and deleting VMs couldn't be simpler. It's incredibly intuitive, and after your initial overview with support, you don't typically need to read documentation pages to dive in.
The recovery options have already saved us from a server issue. Their support and community online are a little bare-bones, but I've always been able to find what I need or get the help I need. Their support has always been friendly as well, and generally go out of their way to help even if they don't know the answer. Review collected by and hosted on G2.com.
What do you dislike about Scale Computing Platform?
Some of the recovery and backup options are not integrated into the platform as nicely. They use a third-party application (Acronis) for backup and recovery. It's not a dealbreaker, as it still sits on the application, but it has to be managed separately.
We also get notifications from time to time that snapshots cannot complete successfully. It typically takes work to get these working properly, and we had to create many separate schedules. I wish this were just an option that could be enabled, as it appears to be a common troubleshooting item with their support. Review collected by and hosted on G2.com.
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