The G2 on Rev

Rev Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Rev's high accuracy in transcription to be superior to competitors, enhancing their overall experience. (72 mentions)

Users love Rev for its efficient and accurate transcription, enhancing their learning and simplifying the transcription process. (71 mentions)

Users appreciate the time-saving aspect of Rev, noting its quick and reliable transcriptions for meetings. (63 mentions)

Users appreciate the ease of use of Rev, which allows for quick and intuitive transcription and recording. (58 mentions)

Users appreciate the exceptional transcription accuracy of Rev, making it the best choice for their needs. (58 mentions)

Users report AI inaccuracy in transcripts, citing issues like grammatical errors and sync problems in captions. (21 mentions)

Users express frustration with inaccurate transcription, highlighting frequent errors and a lack of contextual understanding. (19 mentions)

Users report notable text recognition issues with Rev, including errors in names, context, and synchronization problems. (16 mentions)

Users find AI limitations in Rev, noting issues with line breaks, crashes, and incomplete transcripts. (13 mentions)

Users face user interface issues with Rev, including upload problems and challenges with organization and formatting. (12 mentions)

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Sofia P.

Cofounder

Staffing and Recruiting

Small-Business (50 or fewer emp.)

7/30/2019

"Easy, quick, good"

5/5

Describe the project or task Rev helped with:

I use Rev for transcribing interviews with users, and to caption educationals and marketing videos. Review collected by and hosted on G2.com.

What do you like best about Rev?

Love how quick and high quality the service is. Love the vimeo integration. Review collected by and hosted on G2.com.

Joel C.

Foundation Inventor

Mid-Market (51-1000 emp.)

8/21/2019

"Great"

4/5

Describe the project or task Rev helped with:

translate audio recording of interviews in a weird place with multiple people Review collected by and hosted on G2.com.

What do you like best about Rev?

That it was super quick and the customer service Review collected by and hosted on G2.com.

Patrick K.

Evaluation Consultant

Program Development

Small-Business (50 or fewer emp.)

8/5/2019

"Had a great experience with Rev"

5/5

Describe the project or task Rev helped with:

We've used Rev for interview transcription. Review collected by and hosted on G2.com.

What do you like best about Rev?

Rev provides reliable results quickly. It's been really helpful working with them. Review collected by and hosted on G2.com.

What do you dislike about Rev?

Reliable results, but not perfect transcription every time. Review collected by and hosted on G2.com.

Recommendations to others considering Rev:

If you need quick, reliable transcription you can't do better than Rev. Review collected by and hosted on G2.com.

What problems is Rev solving and how is that benefiting you?

It's great to have a go-to resource for transcription Review collected by and hosted on G2.com.

Verified User in Media Production

Mid-Market (51-1000 emp.)

8/20/2019

"Easy to use and fast!"

5/5

Describe the project or task Rev helped with:

Rev helps us transcribe our interviews. Review collected by and hosted on G2.com.

What do you like best about Rev?

Rev is user friendly - anyone can figure out how to use it. It also has a quick turn around and gets our transcriptions back in a timely manner. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

8/20/2019

"Great, Fast, Accurate"

5/5

Describe the project or task Rev helped with:

Multiple transcriptions and closed captions Review collected by and hosted on G2.com.

What do you like best about Rev?

I like the ease of the service. I can upload it, and then boom it shows up. No fuss. Review collected by and hosted on G2.com.

What do you dislike about Rev?

Sometimes it takes longer than expected to get the transcription of CC back. But it always comes back. Review collected by and hosted on G2.com.

Recommendations to others considering Rev:

Give it a shot. You'll love it. Review collected by and hosted on G2.com.

What problems is Rev solving and how is that benefiting you?

Rev has always backed their product. So if I have issues, they correct them. Again the ease of getting what I need done is critical. Review collected by and hosted on G2.com.

Matthew M.

Associate

Primary/Secondary Education

Enterprise (> 1000 emp.)

7/29/2019

"It is always quick and easy working with Rev."

4.5/5

Describe the project or task Rev helped with:

Rev has helped transcribe my research studies very quickly. Review collected by and hosted on G2.com.

What do you like best about Rev?

Fast and easy. Quality of transcripts is also above average. Review collected by and hosted on G2.com.

Verified User in Broadcast Media

Mid-Market (51-1000 emp.)

7/31/2019

"Quick turnaround, Accurate, Inexpensive"

4.5/5

Describe the project or task Rev helped with:

Captioning Review collected by and hosted on G2.com.

What do you like best about Rev?

This is a very reasonably-priced captioning service with live captioners. Turnaround time is very quick. Spot checks have proved very accurate. Review collected by and hosted on G2.com.

What do you dislike about Rev?

Can only adjust time code value to zero or 1 hour. You get charged for commercial black time even though there is no dialogue to caption. One broadcaster rejected captions because caption file did not contain a "pulse caption". Review collected by and hosted on G2.com.

Recommendations to others considering Rev:

Make sure captions adhere to rigid broadcast guidelines if for network usage Review collected by and hosted on G2.com.

What problems is Rev solving and how is that benefiting you?

See above comments. Cost and time are the benefits Review collected by and hosted on G2.com.

Verified User in Market Research

Small-Business (50 or fewer emp.)

1/11/2019

"An Accurate, Quick-Turn Solution for Translations"

5/5

Describe the project or task Rev helped with:

Rev is my go to source when I need transcriptions. In market research, I've used them for focus group, IDI, phone interviews, etc. I've used them when working with high-profile clients who comb through the transcripts with a fine toothed come and have never had any issues! Review collected by and hosted on G2.com.

What do you like best about Rev?

Their transcripts are executed by an actual person...they're not your typical low-quality, inaccurate machine transcripts. As a result, they're able to provide high-quality transcripts at a fraction of the price of other services. It's so easy to work with them as well! All you have to do is upload your audio/video file to the site, it only costs you $1/minute, and within 24 hours you have a transcript back to you. Review collected by and hosted on G2.com.

What do you dislike about Rev?

You can't request the same person each time to do your transcripts, which is kind of a bummer. I realize that this would likely be a logistical challenge for them, but I've had some transcriptionists that have been faster/more accurate than others and I'd love to work with them directly if I could! Review collected by and hosted on G2.com.

Recommendations to others considering Rev:

Give them a try! You won't regret it and you'll pay MUCH less than you will with other companies. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

8/20/2019

"Quick and accurate transcriptions and caption files"

5/5

Describe the project or task Rev helped with:

I consistently go to Rev for quick turnaround of transcriptions and caption files (SRT). I'm impressed with the price, how quickly I'm able to receive these files back, and how accurate they are. Review collected by and hosted on G2.com.

What do you like best about Rev?

Rev's pricing is extremely impressive to me Review collected by and hosted on G2.com.

Verified User in E-Learning

Mid-Market (51-1000 emp.)

8/20/2019

"Exceptional Experience"

5/5

Describe the project or task Rev helped with:

Rev.com does an outstanding job with non-automated transcription. The results are accurate and the turn-time is fast. Customer service is outstanding. Review collected by and hosted on G2.com.

What do you like best about Rev?

The customer service team - I appreciate the proactive communication to ensure our meets are met. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I wish automated transcription had a better accuracy rating! Please keep working on your Engine. Also, an integration with Zoom recordings would be outstanding! Review collected by and hosted on G2.com.