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Compare Otter.ai and Rev 
At a Glance
Market Segments
Small-Business (74.4% of reviews)
Small-Business (59.7% of reviews)
Entry-Level Pricing
$240.00 1 User Per Year
Free Per Month
Otter.ai
Star Rating
(302)4.3 out of 5
Market Segments
Small-Business (74.4% of reviews)
Entry-Level Pricing
$240.00 1 User Per Year
Browse all 6 pricing plansRev
Star Rating
(424)4.7 out of 5
Market Segments
Small-Business (59.7% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rev excels in accuracy with a score of 8.6, while Otter.ai trails slightly behind at 8.0. Reviewers mention that Rev's transcription quality is often praised for its precision, making it a preferred choice for users who prioritize accuracy in their transcriptions.
- Reviewers mention that Rev's closed captioning feature scores 9.0, significantly outperforming Otter.ai's 7.9. Users say that Rev's captions are not only accurate but also well-timed, enhancing the viewing experience for audiences.
- Users on G2 highlight Rev's timecode management capabilities, scoring 9.3, which is superior to Otter.ai's 8.6. Reviewers mention that this feature is particularly beneficial for video editors who need precise timestamps for their content.
- G2 users report that Rev's custom dictionary feature, scoring 8.4, allows for better personalization in transcription, while Otter.ai's score of 7.7 indicates room for improvement. Users say that having a custom dictionary helps Rev adapt to industry-specific jargon effectively.
- Reviewers mention that Rev's editing features, particularly spell check and punctuation at 8.7, are more robust compared to Otter.ai's 7.5. Users report that this makes it easier to produce polished transcripts quickly.
- Users say that Rev's automated note-taking feature scores 8.9, which is a strong point compared to Otter.ai's offerings. Reviewers mention that this feature helps streamline meeting documentation, making it a favorite among professionals who attend numerous meetings.
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Pricing
Entry-Level Pricing
Otter.ai
Otter Business
$240.00
1 User Per Year
Boost Meeting Productivity and Collaboration with AI Meeting Notes
- Live AI Meeting Transcript with Live Meeting Summary
- Team Admin Workspace features: usage analytics, prioritized support
- Joins up to 3 concurrent virtual meetings to automatically write and share notes
Rev
Free
Free
Per Month
For getting started with Rev.
- 45 AI transcription minutes per month.
- Organize files easily with 1 workspace
- Custom glossary terms for transcript accuracy
Free Trial
Otter.ai
Free Trial is available
Rev
Free Trial is available
Ratings
Meets Requirements
8.6
247
9.3
182
Ease of Use
9.0
250
9.5
187
Ease of Setup
9.0
149
9.7
123
Ease of Admin
8.5
58
9.4
39
Quality of Support
8.4
159
9.4
141
Has the product been a good partner in doing business?
8.3
53
9.5
189
Product Direction (% positive)
8.7
237
9.3
173
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
5.9
61
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
8.3
61
Not enough data
Feature Not Available
Not enough data
Performance Analysis
6.5
62
Not enough data
6.7
61
Not enough data
Sales Analysis
5.9
59
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
56
Not enough data
8.5
55
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
7.7
5
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.1
6
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.9
61
Not enough data
8.3
60
Not enough data
8.7
58
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
7.8
46
Not enough data
8.8
54
Not enough data
8.7
53
Not enough data
Generative AI
8.7
52
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice
8.5
118
8.5
127
8.0
127
8.5
157
Transcription
7.5
124
8.2
152
8.5
112
9.3
150
7.8
96
8.5
125
7.7
96
7.9
114
Editing
8.0
110
8.3
111
7.5
106
8.2
137
7.8
112
8.6
131
Feature Not Available
7.8
109
Integration
7.8
97
8.4
119
Feature Not Available
7.6
100
8.2
110
8.9
122
7.7
93
7.7
100
8.0
105
7.9
104
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Meeting Automation - AI Meeting Assistants
8.8
81
9.6
13
7.9
81
9.0
13
8.4
80
9.3
12
Meeting Insights - AI Meeting Assistants
7.8
78
9.5
11
7.4
78
8.5
11
8.6
81
8.9
12
Accessibility - AI Meeting Assistants
Feature Not Available
Feature Not Available
8.5
81
8.3
11
Feature Not Available
8.7
10
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
LLM and NLP - AI Legal Assistant
Not enough data
Not enough data
Technology Benefit - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
Not enough data
Automation using Legal Tech - AI Legal Assistant
Not enough data
Not enough data
Compliance and Data Security - AI Legal Assistant
Not enough data
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
Not enough data
Agentic AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.1
6
Performance Optimization - Voice Recognition
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
7.5
6
Not enough data
8.6
6
Security & Compliance - Voice Recognition
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.3
6
Advanced AI & Biometric Features - Voice Recognition
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
6.4
6
Agentic AI - Voice Recognition
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Rev are categorized as Transcription, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Unique Categories
Otter.ai is categorized as Business Instant Messaging, Conversation Intelligence, and AI Sales Assistant
Rev is categorized as AI Legal Assistant
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rev
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.7%
Computer Software
13.0%
Information Technology and Services
6.1%
Financial Services
5.8%
Higher Education
5.5%
Other
54.9%
Marketing and Advertising
8.1%
Media Production
6.6%
Higher Education
5.9%
Entertainment
4.7%
Online Media
4.3%
Other
70.4%
Most Helpful Reviews
Otter.ai
Most Helpful Favorable Review
Stephen H.
Verified User in Writing and Editing
I've used Otter for transcribing my videos so I can have subtitles. All I have to do is shoot the video, edit it, then upload it into Otter and it reads the file and builds the transcript out, saving me countless hours of typing it all up.
Most Helpful Critical Review
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Rev
Most Helpful Favorable Review
Patrick L.
Verified User in Higher Education
I like the quick turnaround time on captioning and transcription requests.
Most Helpful Critical Review
Verified User in Higher Education
Demoralizing culture of "grading," low pay
Stephen H.
Verified User in Writing and Editing
I've used Otter for transcribing my videos so I can have subtitles. All I have to do is shoot the video, edit it, then upload it into Otter and it reads the file and builds the transcript out, saving me countless hours of typing it all up.
Patrick L.
Verified User in Higher Education
I like the quick turnaround time on captioning and transcription requests.
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Verified User in Higher Education
Demoralizing culture of "grading," low pay
Discussions
What does otter AI do?
2 comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
can I use machine transcribing on the App
1 comment
LT
Langulation provides professional translation services at the most competitive rates in the industry. We have vast experience translating a wide range of...Read more
How can we have closed captioning added to music videos?
1 comment
LT
Langulation provides professional translation services at the most competitive rates in the industry. We have vast experience translating a wide range of...Read more
Is rev a legitimate company?
1 comment
SL
Yes - I'm the Managing Director, EMEA. Rev is growing across the region to bring the world's most accurate AI Voice Applications to our 170k+ customers with...Read more
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