81 Queue-Fair Reviews
Quick answer from customer support, ease of implementation. Review collected by and hosted on G2.com.
Interface to add queue's is somewhat old fashion. I could use a fresh look. But that's personal opinion Review collected by and hosted on G2.com.
We are very satisfied with Queue-Fair! Their queuing system perfectly met our needs for the release of an eBook by an influencer. A big thank you to Matt, who was incredible throughout the process. He took the time to communicate with us in French, with clear and precise explanations.
The installation was particularly simple thanks to their well-made documentation, and the Queue-Fair team even took care of the layout. A real time saver! The real-time statistics are a real plus, as is the ability to modify certain parameters on the fly.
An efficient solution, quality support, and responsive customer service: we recommend without hesitation! Review collected by and hosted on G2.com.
We have not identified any negative points during the use of the module. Review collected by and hosted on G2.com.
We’ve relied on Queue-Fair for over three years on our website, handling all email-driver website user spikes and helping us manage server overload on a regular basis, and it has never let us down. From day one, the system handled our unpredictable demand spikes effortlessly. The support team is also highly intelligent, friendly and solution focused. I have greatly appreciated Matt's support in helping us make the most of the platform, and helping us to make our billing plan the most cost-efficient it can be for our business use case. It is easy to use and highly configurable.
Overall, Queue-Fair is a vital part of our digital infrastructure, allowing us to maintain a smaller server spend and protecting uptime during critical launch events. We’ve come to view it as an operational safety net, and a customer experience asset that drives higher FOMO. Highly recommended to any organisation struggling with servers and rapid queue deployment for peak loads. Review collected by and hosted on G2.com.
The dashboard and advanced configuration options sometimes load slowly for large datasets, but still functional. Review collected by and hosted on G2.com.
Excellent virtual queue service offered. The solution is extremely effective in organizing user access during high-demand moments, such as the opening of ticket sales for major events. By controlling the volume of access, the tool prevents site overload, ensuring a stable and secure experience for customers and the development team.
The operation as a whole is simple, efficient, and very well thought out. The configuration panel (dash) is intuitive, straightforward, and easy to use—even for those without advanced technical knowledge. Additionally, the service offered is quick, attentive, and always ready to assist, which further instills confidence in using the service.
Without a doubt, an essential solution for those seeking performance and organization during critical access moments! Review collected by and hosted on G2.com.
I have nothing that displeases me at the moment. Review collected by and hosted on G2.com.
Queue-Fair has been a game-changer during our peak registration periods. It consistently manages high volumes of traffic without any hiccups, ensuring our systems stay stable and our users experience smooth, uninterrupted service. The platform is easy to implement, and we’ve seen a significant improvement in customer satisfaction since we began using it. Review collected by and hosted on G2.com.
The rate limiting configuration could be a bit more user-friendly, especially when fine-tuning thresholds for variable traffic spikes. That said, once set up, it works exactly as intended and continues to deliver great results when it counts. Review collected by and hosted on G2.com.
What impressed us the most is their outstanding customer support. Mike on live chat was incredibly responsive and truly went the extra mile to help us. The service itself is reliable and easy to integrate, but the human touch and willingness to adapt to our needs made all the difference. Review collected by and hosted on G2.com.
So far, we haven't experienced any real downsides. If we had to mention something, perhaps the admin interface could be slightly more modern, but it does the job well and is easy to use. Review collected by and hosted on G2.com.
Phone support – Super helpful and available when you need it.
Super friendly sales – Everything was clearly explained during the call.
Easy integration – Tons of documentation available, made setup a breeze.
FOMO effect – Works as a subtle but effective boost for conversions.
Easy to customize – We could tweak the look and behavior to fit our brand.
Fair prices – The pricing is transparent and reasonable for the value provided. Review collected by and hosted on G2.com.
Honestly, I can’t think of any real cons.
If I had to mention something, maybe the platform UI could be a bit more polished. Review collected by and hosted on G2.com.
Very friendly and helpful from the outset, very good at helping find the best solution for our needs.
Easy going, excellent comms when needed, ready to help.
Very straight forward to set up on the website, and they're willing to assist if need be. Review collected by and hosted on G2.com.
The information pack was massive, which made it a little daunting Review collected by and hosted on G2.com.
Queue-Fair was incredibly easy to implement — we integrated it in just a few minutes using their JavaScript snippet, with no need to change our infrastructure. It effectively protected our ticketing platform from overload during high-demand event launches. The customization options for branding the queue page were also great, allowing us to maintain a seamless user experience.
A special mention to the support team — they’re truly outstanding. Whenever we had questions or needed advice, they responded quickly and were incredibly helpful and professional. Review collected by and hosted on G2.com.
Nothing at all — it delivers exactly what it promises. We haven’t had a single issue since we started using it. Review collected by and hosted on G2.com.
Integration and implementation of service was easy and straight forward.
Outstanding support. Review collected by and hosted on G2.com.
I used the service for a while now and to be fair actually nothing I can tell Review collected by and hosted on G2.com.
