Qonto Reviews & Product Details

Platform is very open and does what a bank is supposed to do (mostly). Review collected by and hosted on G2.com.

The customer service has to be the worst I've ever experienced from a bank. Getting standard documents is like pulling teeth. We've urgently needed documents that Qonto agreed to provide - after that crickets. Support didn't get back to us for days and our inquiries were completely ignored. Had to escalate via phone. Review collected by and hosted on G2.com.

I chose Qonto at the time for the possibility of quickly opening a SASU with capital deposit. I like the ability to do everything by myself without having to call customer service for every operation. I love the interface which is very intuitive, fast, both on computer and phone. As well as the security principle that automatically disconnects as soon as the application is closed. And the quick interfacing with other applications, especially accounting, which saves a considerable amount of time. The payment of invoices, the recording of expense reports is super fast, you just need to take a photo or upload an invoice, and it's almost automatic. Customer service is quick and efficient. The dashboard is also very clear. Review collected by and hosted on G2.com.

What is missing today in Qonto is the ability to deposit cash, which can happen sometimes. And what would be great is to have a payment link to offer it directly on our sales pages. Review collected by and hosted on G2.com.

What I love most about Qonto: its ease of use. Having had several professional banks, they are all extremely complex to use with archaic processes. Qonto does things clearly and simply as one would expect from a platform in the 21st century. The platform is so good that despite our obligation to have a "traditional" bank for financial product reasons, we conduct all our operations via Qonto. Additionally, they regularly add relevant and useful features for business, such as recently with invoicing that allows for anticipating regulatory compliance obligations. Review collected by and hosted on G2.com.

The only downside to Qonto is that it is not a "traditional" bank and therefore does not have conventional financial products: capital increase account > €1M, bank loans, term deposits, etc. but I think that will happen one day! Review collected by and hosted on G2.com.

- Supporting documents/transaction reconciliation directly on the platform

- Invoice creation

- Account aggregation, connection with old account (when transitioning) or with other accounts very easy

- Connection with Payfit

- Connection with Google Drive (or other cloud storage) with automatic reconciliation

- Automatic reading of supporting documents

- Custom Excel statement creation

- Very smooth in use, no fear of connecting every day!

- Competitive cost compared to traditional banks

- Very responsive customer support Review collected by and hosted on G2.com.

- No associated accounting solution yet (allocation of expenses and creation of balance sheet, income statement, ...)

- Numerous notifications and not customizable enough according to needs

- No interesting intermediary between the Smart and Premium offers

- Cost of bank cards could be cheaper

- Not yet a complete cash flow projection tool, as it is not easy to build different forecasts based on potential inflows or outflows (with probabilities of occurrence) Review collected by and hosted on G2.com.

One of the features I particularly appreciate about Qonto is the speed of notifications as soon as a payment is made. This allows me to be informed in real-time and quickly associate each transaction with a receipt, which greatly facilitates accounting management. The interface is intuitive and well-designed, which simplifies daily use. The categorization of payments and the ability to share access with my accountant are also very useful assets. Review collected by and hosted on G2.com.

If I had to point out a drawback, it would be the absence of a feature allowing for a more precise and estimated view of what remains after the deduction of VAT and taxes, based on my structure and the chosen tax regime. This would allow for better anticipation and cash flow management. Although Qonto is excellent for managing daily operations and focuses on the essentials, the addition of this feature would be a real plus for users wanting a more comprehensive overview of their finances. Review collected by and hosted on G2.com.

Simple yet comprehensive dashboards, regular additions of new features (e.g., proforma invoice), integration with the accountant's application, the mobile version for directly and daily entering receipts and other proof of purchases. Customer support is not necessary because the interface is so intuitive. Review collected by and hosted on G2.com.

The sections expenses, financing, and insurance. Review collected by and hosted on G2.com.

It is very easy to manage all day to day transactions including the generation of client invoices, tha ability to send and recieve funds as well as the ability to easily deposit cheques. My accountants can easily look at the account and take an electronic snapshot of everything that is happening. The client support is fast and efficient and all queries are answered in a very timely manner. Review collected by and hosted on G2.com.

There is nothing that I don't like about Qonto. Review collected by and hosted on G2.com.

The rate is still controlled compared to the market, even though it has increased while the services have rather decreased. The service of scanning an invoice to deposit it into the account is a real improvement and avoids entry errors. It's a shame that the accountant can no longer access it with their own ID. Review collected by and hosted on G2.com.

Billing by the number of transactions: not useful at all. The filtering system is not good at all, not intuitive. The control system is too frequent. Review collected by and hosted on G2.com.

As a sales director, I am delighted to be able to use Qonto for my expense reports. This application is very easy to use and saves me a considerable amount of time. Review collected by and hosted on G2.com.

Nothing, really I recommend it to all my entrepreneur friends, obviously it has a cost but the application is well thought out and offers a very good quality/price ratio. Review collected by and hosted on G2.com.

I have been with Qonto since I started my freelance activity. They meet all the criteria for me: reliability, responsiveness, innovation, and excellent value for money.

I am very satisfied with my daily use. The interface is particularly intuitive and regularly enhanced. Contrary to popular belief, the customer service is much more responsive than that of any traditional bank. Every time I needed it, my problem was resolved within a few hours. For me, it's flawless! Review collected by and hosted on G2.com.

For me, not really any disadvantages, but if I really had to find some, it's important to accept the trade-off that it is an online payment institution and not a traditional bank. So no checkbook (I only needed one once in 4 years and I managed without) and no overdraft authorization. It's an adjustment to make and at least it avoids additional fees :-) Review collected by and hosted on G2.com.