94 Polarion Reviews
I think that polarion is very user friendly compared to other tools. The documentation gives a chance to learn the specifics when doing the configuration, the scripting of widgets is very nice. Overall I really like Polarion and working with it!
The support works nice, nothing to complain about. Review collected by and hosted on G2.com.
I think Polarion lacks a little in the exporting area. Specifically to be able to export the information that I want in a specific format. The great thing about the previous requirement tool we used was that we could export the information we had in any table format we wanted to excel.
It is sort of possible to do it in Polarion, create an export template for work items and using that. The issue is that it doesn't export the information I want when it has linked work items. I would really want to be able to export a work item with the corresponding linked work items, AND certain fields of those linked work items. Not just a table column with the linked work items.
Another thing in the same area is the filtering in the tracker view. The lucene filtering works but when I want to look at specific linked work items it sort of fails, I can us SQL queries but that is a bit much work since Polarion has like 1000 tables in the database. For example, I want to show all the test work items with a specific field that is linked to a parent work item: "id:TT-47 AND linkedWorkItem.role:verifiedBy AND linkedWorkItem.field.integrityLevel:asilD". Like that.
There is also a thing when wanting to move a work item. When in the tracker view moving an item into a document is trivial. But when I am working in a liveDoc i can't move an item, I have to open the item and then use the move function. I would like the function to be available when I work inside the document.
I also think the function to move a liveReport doesn't exist, it is only possible to move a liveDoc. At least i haven't found a way to move a liveReport yet.
Another feature that would be really nice to have is the ability to create Versions of an work item. Not just using the revision number, but actual versioning. Review collected by and hosted on G2.com.
The ability to customize and integrate your own scripts to optimize our design control process. Savehooks, workflows, livereports are great and easy to customize. The UI is great. The services team is amazing. Shoutout to Teerawat Meevasin for being always available and quick to respond. Review collected by and hosted on G2.com.
While the UI is great, we wish it was more customizable by the customers (admins). Specifically, Test Management UI would benefit from more flexibility in customization by end-user/admins. The branch and merge capabilities are very lacking and do not support our parallel edit needs at all. Collections has a lot of unlocked potential. For example if we could generate trace reports exclusively using documents in a specific collection. Table Redlining needs some improvement. Redlines when tables are involved are messy. Review collected by and hosted on G2.com.

1.Polarion excels in providing end-to-end traceability between requirements, test cases and defects.
2.The LiveDocs feature is very helpful for collaborating on requirements in a document-style format ,also maintains the traceability in the background.
3.It has ability to customize the workflow and the dashboard ,also helps to empower different teams for different requirements.
4.It has integration with the tools like Jenkins, Git, Jira which smoothens the experience
5.It also helps in maintaining a connected development lifecycle. Review collected by and hosted on G2.com.
1.The learning curve is quite steep for new users,
2.The UI can feel outdated and sluggish at times,improvement needed
3.Customizing workflows or queries (Polarion Query Language) requires deep familiarity, which can create panic or fear of learning curve for non-technical users.
4.The initial setup and user onbording can also be improved with more intuitive guidance. Review collected by and hosted on G2.com.
* easy to start with
* Comment function
* export to various formats
* hosted SaaS which helps us starting quicker Review collected by and hosted on G2.com.
* Admin account needs full paid license
* cannot mention people in the comments section (like with "@David") Review collected by and hosted on G2.com.
Presales and Support team
Quite lightweight tool to give access efficiently to RM and TM
easy to customize Review collected by and hosted on G2.com.
Admin tasks are not yet as nice.
some more advanced script runner in the user-interface like scriptrunner for jira
More efficient updates and technology modernization, to work more efficient and have a state of the art IT platform ( svn I would not rate as state of the art) Review collected by and hosted on G2.com.
The possibility to customize and enhance the system. Review collected by and hosted on G2.com.
It was easy to implement a landscape. We miss some helping process routes, scenarios and architecture hints to create a more solid landscape without all possibilities to enhance, customize the whole landscape. Review collected by and hosted on G2.com.

The UI/UX is very appealing and clear. The configurations are very easy to understand and set up. The update policy (twice per year) is very good. Review collected by and hosted on G2.com.
The functionality is limited in the out-of-the-box solution. Extensions (Multilevel Traceability Widget etc.) are absolutely necessary for diligent work with the tool. The query capabilities are inadequate (e.g., not filterable by explicit link roles - only via SQL). Review collected by and hosted on G2.com.
We bought Polarion because I got an recommendation. From my side is Polarion one of the best sw for creating documentation, traceability, reviews and so on. Review collected by and hosted on G2.com.
GUI is quite old fashioned and not so intuitive. Review collected by and hosted on G2.com.
Polarion:
- Has a user-friendly environment due to its document-based setup.
- Provides full traceability across the entire development lifecycle.
- Enables real-time collaboration across distributed teams.
- Offers advanced requirements management capabilities.
- Consolidates multiple development processes into a single platform.
- Is designed to handle projects of varying complexity.
- Offers customizable workflows streamline processes.
- Ensures proper version control.
- Integrates with a variety of different tools. Review collected by and hosted on G2.com.
Polarion:
- Can be complex for new users to learn, requiring significant training and onboarding.
- Does not offer some reports that are useful when working on a daily basis.
- Has some features that overlap with other tools, which makes the functionality redundant, as some of these features do not offer the same capabilities as the other tools.
- Requires sometimes quite some effort when installing plugins.
Polarion's customer support can have quite lengthy response times, and the proposed solutions often fail to effectively address or resolve the underlying issues. Review collected by and hosted on G2.com.
the traceability capabilities along with the wide variety of customizations Review collected by and hosted on G2.com.
As a Polarion administrator I dislike the need to reindex and the amount of time the reindex takes to complete. I also receive complaints about the Historical Database Index Job that runs for a week following the reindex causing features like baselining to be unavailable Review collected by and hosted on G2.com.