Orcatec Reviews & Product Details

Orcatec shines when it comes to dispatch and scheduling. The interface is clean, intuitive, and easy to use, allowing our team to manage appointments and job assignments with minimal hassle. Service technicians and installers, in particular, find the software almost perfect for their daily tasks. It streamlines communication between office staff and field teams, ensuring smooth coordination.

Additionally, the customer support is responsive and quick to address minor issues or implement small improvements. While broader concerns remain unresolved, the team is efficient at handling smaller requests, which helps keep the software running smoothly for day-to-day operations.

If you’re running a small service company and are comfortable keeping all your reports in spreadsheets, Orcatec is nearly a perfect option for you. The software works well for teams that don’t require in-depth, built-in reporting features and are satisfied with handling data manually. Review collected by and hosted on G2.com.

As someone who uses Orcathec daily in our HVAC business, I have to say the experience is less than ideal:

- Slow Performance: Regardless of your internet speed, expect delays after nearly every action. You’ll need to be patient, as even simple tasks can take longer than they should.

- Severely Lacking in Reporting: It’s nearly impossible to generate meaningful reports, especially for marketing and sales purposes. Suppose you want to track key metrics like the number of proposals sent, signed, paid, or left unanswered. In that case, you’ll find yourself exporting multiple reports and manually piecing them together over days. The software doesn’t support this natively, making data management incredibly time-consuming.

- Limited Reporting Periods and Filters: Building reports over longer periods, such as a full year, or applying different filters is extremely frustrating. When I need data on appointments set for our sales team over the last year, I have to generate six to eight separate reports and then combine them in a spreadsheet—only to face multiple errors like "network error" or "something went wrong."

- Inadequate for Marketing & Sales Insights: There needs to be built-in reports for crucial marketing and sales KPIs. If you want to see your sales team’s closing ratio or assess ROI from different channels, be prepared to spend hours exporting and merging data from different tables.

While Orcathec may be a newer company and still developing their software, it feels far from ready for businesses that need quick, efficient access to comprehensive data. Unless you’re very skilled with Excel or similar tools, you might find yourself spending more time trying to make this software work than actually using it to improve business performance.

This will help to make major improvements and get more customers on board in the future. Review collected by and hosted on G2.com.

I have been using Orcatec software for some time now, and I am thrilled to share my exceptional experience with this fantastic application. Not only has it exceeded my expectations, but it has also genuinely enhanced my productivity and efficiency in various tasks.

First of all, the user interface is incredibly intuitive and easy to navigate. This, coupled with integration with other applications, has greatly streamlined my workflow, allowing me to work smarter, not harder.

The range of features that Orcatec offers is quite impressive. From data analysis and visualization to advanced planning features, the software has consistently delivered accurate and actionable insights. It is evident that the developers at Orcatec have put in tremendous effort to create a versatile and powerful tool.

Additionally, I cannot praise the customer support team enough. Whenever I encountered any issues or had questions, the support team was prompt, professional, and incredibly helpful. They ensured that I had a thorough understanding of the software and were always ready to assist.

In conclusion, Orcatec software is an outstanding tool that has greatly improved my productivity and has become an invaluable asset in my daily work. I do recommend it to anyone in need of a robust and versatile software solution. Review collected by and hosted on G2.com.

MinorMinor issues, but overall satisfied Review collected by and hosted on G2.com.

I recently had the pleasure of working with Orcatec and I must say, it was an amazing experience. From the very beginning, their team was incredibly professional, knowledgeable, and friendly. They took the time to listen to my needs and provided expert advice on how to best meet them.

Their expertise in technology and software development is truly impressive. They were able to deliver a high-quality product within the timeline and budget we agreed upon, without sacrificing any of the features or functionality we needed.

But what really stood out to me was the level of customer service they provided. They were always available to answer any questions or concerns I had, and went above and beyond to ensure my satisfaction with the final product.

Overall, I would highly recommend Orcatec to anyone in need of technology or software development services. Their professionalism, expertise, and commitment to customer satisfaction are truly exceptional. Thank you, Orcatec! Review collected by and hosted on G2.com.

I am pleased to say that I have no negative reviews for Orcatec. My experience with their product/service has been entirely positive and I would highly recommend them to others. Review collected by and hosted on G2.com.

Orcatec review

Orcatec is an amazing modular SaaS platform for business management! I love how Orcatec expands the capabilities of my business and helps me manage all aspects of my enterprise in one place.

It offers a powerful toolkit with customizable modules like CRM, finance, GPS-tracking, analytics, and more, providing flexibility and effectiveness for running my business. The user-friendly interface is intuitive and integrates with popular applications, automates tasks, and offers flexible access controls. Orcatec also has top-notch cybersecurity measures, including data backup, encryption, and access control. The professional customer support is exceptional.

Overall, Orcatec is a game-changer for business management, with its modular approach, user-friendly interface, robust security, and excellent support. Highly recommended! Review collected by and hosted on G2.com.

As an avid user of digital payment methods, I was disappointed to discover that I am unable to use Google Pay and Apple Pay for making transactions Review collected by and hosted on G2.com.

Orcatec is a software company that specializes in providing innovative solutions for contractors. The company's software products are designed to help businesses streamline their workflows and increase productivity. The software is highly customizable and can be tailored to meet the specific needs of individual users or organizations.

Orcatec is designed to help professionals manage their routine more efficiently. It includes tools for data collection, preservation, processing, review, and production, making it an essential tool for running a business.

Overall, I can give Orcatec only positive reviews for their ease of use, flexibility, and robust feature sets. The company's commitment to providing exceptional customer service has also been noted, with knowledgeable support staff and responsive support channels. If you are in need of project management, scheduling or invoicing software, Orcatec is definitely worth considering. Review collected by and hosted on G2.com.

Unfortunately at the moment system doe not support the next key features for us, but we have spoken with support and these features are planned to be done by the end of the year. We really appreciate this.

List of features:

- Project sub statuses

- Memberships (already have a beta version) Review collected by and hosted on G2.com.

This program is excellent for my business and meets most of my needs. I love that every module, like planning, dispatching, accounting, mapping, etc. is laid out for everyone to see. The messaging and notification features, I would have to say, is the best. Customers love getting notifications saying we are on our way or finished. Review collected by and hosted on G2.com.

Some functions are not so easy to figure out the first time, you need to practice. Review collected by and hosted on G2.com.

It has many different features, and they keep adding constantly. The same business process previously and now, using Orcatec, is 2-3 times faster. We used it primarily for invoices and estimates, but now they have almost everything to cover our needs. Straightforward schedule for workers; it's like google calendar but with system integration. Overall, the product saves you lots of time, and the customer support is very satisfactory. Review collected by and hosted on G2.com.

It wasn't easy to hop on the new system, but once you got used, it became mechanical. Review collected by and hosted on G2.com.

The price for using the system is absolutely not proportional to its value! Compared to the quite high prices of other systems, I get the same functionality for half the price! Review collected by and hosted on G2.com.

The interface was not quite understandable from the first use, but after some time and instructions, everything became clear. Review collected by and hosted on G2.com.

It helped me a lot to organize my scope of work, lots of features and many of them are pretty much customizable. Also it's great how they manage appointments and schedules, visuals are quite precise and pretty self explanatory, looks nice. And you can also get some help or ask for extra features to build or improve as they are constantly working on it. Definitely would recommend trying it! Review collected by and hosted on G2.com.

It has lots of settings and features so it might take some time to set everything up at the beginning, but result is still worth it. Review collected by and hosted on G2.com.

GPS tracking functionality. The software helps to track the team

I like this functionality Review collected by and hosted on G2.com.

When I use this app I don't see any cons. I like this app and recommend it to other people! Review collected by and hosted on G2.com.