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4.5 out of 5
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Oracle MICROS Simphony
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Oracle MICROS Simphony
Oracle MICROS Simphony Pros and Cons: Top Advantages and Disadvantages
Quick AI Summary Based on G2 Reviews
Generated from real user reviews
Users appreciate the ease of updating menu items, enabling efficient management of prices and sales history. (1 mentions)
Users value the ease of updating menu items with Oracle MICROS Simphony, enhancing their sales tracking capabilities. (1 mentions)
Users often face connectivity issues with handheld units and credit card readers, causing frequent crashes and operational disruptions. (1 mentions)
Users report frequent crashes with handheld units and unreliable credit card reader connectivity affecting operations. (1 mentions)
8 Oracle MICROS Simphony Reviews
3.4 out of 5
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DD
Dhruva D.
Financial Analyst
Mid-Market(51-1000 emp.)
What do you like best about Oracle MICROS Simphony?
It help me in easy to use and extract report based upon inputs I had added. Review collected by and hosted on G2.com.
What do you dislike about Oracle MICROS Simphony?
It has some unuseful tabs that's are of no use, that could be removed Review collected by and hosted on G2.com.
UH
Verified User in Hospitality
Mid-Market(51-1000 emp.)
What do you like best about Oracle MICROS Simphony?
Ease of updating menu items, prices, sales history and p-mix Review collected by and hosted on G2.com.
What do you dislike about Oracle MICROS Simphony?
We opted to have handheld units, they crash frequently, credit card readers are shakey at best with connectivity and operations Review collected by and hosted on G2.com.
BH
Ben H.
Marine Dispatcher
Mid-Market(51-1000 emp.)
What do you like best about Oracle MICROS Simphony?
Absolute lifesaver helps get the point of sale for the restaurants I am in down pat. Before I worked with MICROS it was a nightmare, now I am happy with the outstanding results in our revenue. We use the system frequently. Review collected by and hosted on G2.com.
What do you dislike about Oracle MICROS Simphony?
What is least helpful is probably the implementation time to set up with software as well as the learning curve was a little slower than usual compared to other systems. Review collected by and hosted on G2.com.
UH
Verified User in Hospitality
Mid-Market(51-1000 emp.)
What do you like best about Oracle MICROS Simphony?
Oracle makes the check in process easy to use. Review collected by and hosted on G2.com.
What do you dislike about Oracle MICROS Simphony?
I am unsure of certains settings. Mostly user error. Review collected by and hosted on G2.com.
AF
Verified User in Food & Beverages
Mid-Market(51-1000 emp.)
What do you like best about Oracle MICROS Simphony?
Simphony is the template for a reason - it is full-featured, very customizable, and there is a wealth of information and instructional materials available online. It's been around forever for a reason. Review collected by and hosted on G2.com.
What do you dislike about Oracle MICROS Simphony?
Because Simphony is so customizable, it is also breakable. You absolutely can set it up in a way that will ensure it won't function and it is not necessarily particularly friendly or intuitive for new users. Review collected by and hosted on G2.com.
BR
Bruce R.
owner/ceo
Small-Business(50 or fewer emp.)
What do you like best about Oracle MICROS Simphony?
Micros has been a hospitality staple for decades Review collected by and hosted on G2.com.
What do you dislike about Oracle MICROS Simphony?
Has not been friendly to independent operators Review collected by and hosted on G2.com.
AM
Afroz M.
IT Specialist
Mid-Market(51-1000 emp.)
What do you like best about Oracle MICROS Simphony?
Centralized management, detail reporting Review collected by and hosted on G2.com.
What do you dislike about Oracle MICROS Simphony?
Oracle bugs sometimes annoying, some issues does not have immediate solution. However, this issues doesn not have much impact on operations. Review collected by and hosted on G2.com.
SM
Sarah M.
Bartender
Small-Business(50 or fewer emp.)
What do you like best about Oracle MICROS Simphony?
great for slow, precise orders. would benefit fine dining places Review collected by and hosted on G2.com.
What do you dislike about Oracle MICROS Simphony?
It locks you out after every transaction. cant do multiple things. must add tip before closing out Review collected by and hosted on G2.com.
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