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Top 10 Oracle ITSM Alternatives & Competitors

(37)4.1 out of 5

Looking for alternatives or competitors to Oracle IT Service Management Suite? Enterprise IT Management Software is a widely used technology, and many people are seeking time saving, innovative software solutions with endpoint protection and threat detection. Other important factors to consider when researching alternatives to Oracle IT Service Management Suite include features and performance. The best overall Oracle IT Service Management Suite alternative is Freshservice. Other similar apps like Oracle IT Service Management Suite are EV Reach, Microsoft System Center, N-able N-central, and ManageEngine Endpoint Central. Oracle IT Service Management Suite alternatives can be found in Enterprise IT Management Software but may also be in Remote Support Software or Remote Monitoring & Management (RMM) Software.

Best Paid & Free Alternatives to Oracle IT Service Management Suite

Freshservice
EV Reach
Microsoft System Center
N-able N-central
ManageEngine Endpoint Central
TeamViewer
NinjaOne
Atera

Top 10 Alternatives to Oracle IT Service Management Suite Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Oracle IT Service Management Suite stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Hospital & Health Care, and Construction, and find the best product for your business.

Freshservice

By Freshworks

(1,290)4.6 out of 5

Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

Categories in common with Oracle ITSM:

Enterprise IT Management

Reviewers say compared to Oracle IT Service Management Suite, Freshservice is:

More usable

Better at support

Easier to admin

See all Freshservice reviews

EV Reach

By EasyVista

(400)4.5 out of 5

Complex IT Systems Management Made Easy. Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real-time information and tools to address issues quickly, efficiently and dynamically.

Categories in common with Oracle ITSM:

Enterprise IT Management

Reviewers say compared to Oracle IT Service Management Suite, EV Reach is:

Better at support

More usable

Easier to admin

See all EV Reach reviews

Microsoft System Center

By Microsoft

(585)4.1 out of 5

Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

Categories in common with Oracle ITSM:

Enterprise IT Management

Reviewers say compared to Oracle IT Service Management Suite, Microsoft System Center is:

Better at meeting requirements

Better at support

See all Microsoft System Center reviews

N-able N-central

By N-able

(514)4.4 out of 5

As networks grow in complexity and scale to thousands or tens of thousands of devices, IT service providers need powerful tools to help them keep up. N-able N-central gives you that power.

Categories in common with Oracle ITSM:

Enterprise IT Management

Reviewers say compared to Oracle IT Service Management Suite, N-able N-central is:

Better at meeting requirements

See all N-able N-central reviews

ManageEngine Endpoint Central

By ManageEngine

(978)4.4 out of 5

Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.

Categories in common with Oracle ITSM:

Enterprise IT Management

Reviewers say compared to Oracle IT Service Management Suite, ManageEngine Endpoint Central is:

More usable

Easier to set up

Easier to admin

See all ManageEngine Endpoint Central reviews

TeamViewer

By TeamViewer

(3,532)4.5 out of 5

Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

Categories in common with Oracle ITSM:

Enterprise IT Management

Reviewers say compared to Oracle IT Service Management Suite, TeamViewer is:

More usable

Easier to set up

Better at meeting requirements

See all TeamViewer reviews

NinjaOne

By NinjaOne

(2,414)4.7 out of 5

NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.

Categories in common with Oracle ITSM:

Enterprise IT Management

Reviewers say compared to Oracle IT Service Management Suite, NinjaOne is:

More usable

Better at support

Easier to set up

See all NinjaOne reviews

Atera

By Atera

(835)4.6 out of 5

Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

Categories in common with Oracle ITSM:

Enterprise IT Management

Reviewers say compared to Oracle IT Service Management Suite, Atera is:

More usable

Better at support

Easier to set up

See all Atera reviews

SolarWinds Observability

By SolarWinds Worldwide LLC

(791)4.3 out of 5

SolarWinds® Hybrid Cloud Observability is a full-stack observability solution designed to integrate data from across IT on-premise and multi-cloud environments. The solution includes built-in intelligence designed to help customers optimize performance, ensure availability, and reduce remediation time across IT infrastructures. It is intended for all organizations and industries. Hybrid Cloud Observability is designed to: - Help users resolve issues quicker with better visibility of the environment - Deliver value across the organization with increased efficiency accruing from proactive responsiveness

Categories in common with Oracle ITSM:

Enterprise IT Management

Reviewers say compared to Oracle IT Service Management Suite, SolarWinds Observability is:

Better at meeting requirements

More usable

Better at support

See all SolarWinds Observability reviews

#10

Red Hat Ansible Automation Platform

By Red Hat

(371)4.6 out of 5

Red Hat Ansible Automation Platform is a simple way to automate apps and infrastructure. Application Deployment + Configuration Management + Continuous Delivery.

Categories in common with Oracle ITSM: