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Top 10 Omnichannel Solution with AI Chatbot Alternatives & Competitors

Omnichannel Solution with AI Chatbot is not the only option for Chatbots Software. Explore other competing options and alternatives. Chatbots Software is a widely used technology, and many people are seeking productive, sophisticated software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to Omnichannel Solution with AI Chatbot include reliability and ease of use. The best overall Omnichannel Solution with AI Chatbot alternative is Fin by Intercom. Other similar apps like Omnichannel Solution with AI Chatbot are Podium, Tidio, Plivo, and HighLevel. Omnichannel Solution with AI Chatbot alternatives can be found in Chatbots Software but may also be in Help Desk Software or Live Chat Software.

Best Paid & Free Alternatives to Omnichannel Solution with AI Chatbot

  • Fin by Intercom
  • Podium
  • Tidio

Top 10 Alternatives to Omnichannel Solution with AI Chatbot Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Omnichannel Solution with AI Chatbot stacks up to the competition and find the best product for your business.

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    #1
  1. Fin by Intercom

    (3,457)4.5 out of 5
  2. Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

    Categories in common with Omnichannel Solution with AI Chatbot:
    #2
  3. Podium

    (1,955)4.6 out of 5
  4. Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

    Categories in common with Omnichannel Solution with AI Chatbot:
    #3
  5. Tidio

    (1,754)4.7 out of 5
  6. Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

    Categories in common with Omnichannel Solution with AI Chatbot:
    #4
  7. Plivo

    (741)4.5 out of 5
  8. Global SMS & Voice calls for businesses of all sizes

    Categories in common with Omnichannel Solution with AI Chatbot:
    #5
  9. HighLevel

    (513)4.6 out of 5
  10. The fastest growing white-label marketing platform for digital agencies. CRM, Email, 2-way SMS, Funnel Builder, and more! Start with a 14 day free trial!

    Categories in common with Omnichannel Solution with AI Chatbot:
    #6
  11. Zendesk Support Suite

    (6,224)4.3 out of 5
  12. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Omnichannel Solution with AI Chatbot:
    #7
  13. Salesforce Service Cloud

    (5,633)4.4 out of 5
  14. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Omnichannel Solution with AI Chatbot:
    #8
  15. Freshdesk

    (3,553)4.4 out of 5
  16. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Omnichannel Solution with AI Chatbot:
    #9
  17. Birdeye

    (3,338)4.7 out of 5
  18. Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

    Categories in common with Omnichannel Solution with AI Chatbot:
    #10
  19. Front

    (2,299)4.7 out of 5
  20. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Omnichannel Solution with AI Chatbot:

    This is how G2 Deals can help you:

    • Easily shop for curated – and trusted – software
    • Own your own software buying journey
    • Discover exclusive deals on software