The G2 on Odoo ERP

Odoo ERP Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Odoo ERP, enhancing efficiency and supporting diverse business needs effortlessly. (52 mentions)

Users appreciate the user-friendly interface of Odoo ERP, making implementation and operation smooth and efficient. (37 mentions)

Users value the customizability of Odoo ERP, allowing tailored solutions to fit unique business needs. (25 mentions)

Users appreciate the intuitive design of Odoo ERP, making it easy to navigate and customize for their needs. (21 mentions)

Users appreciate the extremely professional support team of Odoo ERP, enhancing their overall experience and satisfaction. (20 mentions)

Users feel that the missing features in Odoo ERP limit functionality, especially in the community edition. (19 mentions)

Users find the limited customization options in Odoo ERP frustrating, impacting functionality and ease of use. (17 mentions)

Users find the difficult customization of Odoo ERP challenging, affecting user privileges and app stability. (16 mentions)

Users face a steep learning curve with Odoo ERP, needing more tutorials and support for effective usage. (12 mentions)

Users experience slow performance in Odoo ERP, particularly in larger organizations with complex workflows and data management. (9 mentions)

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Cristiano G.

Board, co-CEO

Small-Business (50 or fewer emp.)

7/16/2025

"A Powerful All‑in‑One ERP with Rough Edges"

4.5/5

What do you like best about Odoo ERP?

Odoo delivers CRM, e-commerce, accounting, inventory, project management, website builder, and more in a unified platform – an excellent all‑in‑one solution.

The modular design is a standout: we were able to build a cohesive platform with CRM, inventory, and accounting tightly integrated, eliminating the need for multiple systems.

You can pick community (free) or enterprise editions and add only the apps you need as you scale – making it cost‑effective for small to mid‑sized businesses.

I genuinely appreciate Odoo's intuitive and user-friendly interface, which makes it easy even for non-technical colleagues to navigate. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

On the downside, customization isn’t trivial—for advanced tweaks, you need development ability or an implementation partner, and costs can escalate quickly. The licensing structure, especially for Enterprise, becomes pricey when you add users and modules—an issue echoed by many small‑to‑mid‑size businesses.

We also found the learning curve steep, as setting up interlinked modules and workflows took more time than anticipated. Finally, support quality varies depending on your contract level—some technical issues required developer workarounds or extended troubleshooting Review collected by and hosted on G2.com.

Najmudheen v.

Odoo Functional Consultant

Small-Business (50 or fewer emp.)

7/14/2025

"Flexible, Scalable ERP Solution with Endless Potential – Odoo is Evolving Fast"

5/5

What do you like best about Odoo ERP?

Highly modular and scalable

Easy to use even for non-technical users

Strong community support and growing ecosystem

Cloud and on-premise deployment options

Excellent for fast-growing businesses

Seamless integration between apps (Sales, Inventory, POS, Accounting, etc.) Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Direct print support for POS and restaurant kitchens is lacking.

POS UI is JS-based and harder to customize for non-developers.

Vertical industry coverage (like automobile repair, construction, etc.) needs more native modules Review collected by and hosted on G2.com.

What problems is Odoo ERP solving and how is that benefiting you?

Odoo ERP is helping solve the biggest challenge faced by businesses today — managing disconnected systems. Before Odoo, many companies I worked with were using different tools for sales, inventory, accounting, and POS — leading to data silos, errors, and inefficient workflows.

With Odoo, we were able to bring everything into one integrated platform

Real-time stock updates connect with POS and sales

Purchases auto-link to inventory and accounting

Sales and CRM flow smoothly into invoicing and follow-ups

This integration has reduced manual work, eliminated duplicate data, and given full visibility across operations. It also speeds up reporting and decision-making, especially for SMEs that need fast, flexible systems to grow.

As an implementer, Odoo also benefits me directly because it’s customizable, developer-friendly, and backed by a strong community. That means I can deliver tailor-made ERP systems faster and with more confidence. Review collected by and hosted on G2.com.

Lissa P.

ASOCIADO DE TRAFICO

Small-Business (50 or fewer emp.)

6/6/2025

"Odoo Experience"

3.5/5

What do you like best about Odoo ERP?

What I like most about Odoo is that everything is in one place. I can manage accounting, sales, products, and even employees without having to use multiple programs. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

What I don't like about Odoo is that sometimes some things don't work as they should or feel incomplete. There are features that could be easier to use. I've also noticed that some updates bring new bugs or change things without much notice. Review collected by and hosted on G2.com.

What problems is Odoo ERP solving and how is that benefiting you?

It has made it easier for me to keep all my records in order. Before, we had to use many programs and Excel sheets, and it was much more complicated to keep things organized. Although there is still much to complete, now everything is divided into sales, inventory, customer, and freight modules, so it is easier to solve my daily tasks. Review collected by and hosted on G2.com.

Vijay G.

Enginner along with am running self business

Small-Business (50 or fewer emp.)

6/30/2025

"Best ERP in Low Cost and Even Community Edition is Available Free"

5/5

What do you like best about Odoo ERP?

there is community edition which is an open source edition which makes things easy for small scale businesses Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

There is no proper guidelines to restrict your code to steal by other companies Review collected by and hosted on G2.com.

What problems is Odoo ERP solving and how is that benefiting you?

Problem:

Many businesses use separate tools for accounting, inventory, sales, CRM, HR, and more, which leads to data silos, duplication, and inefficiency.

How Odoo Solves It:

Odoo integrates all these modules into a single system, enabling seamless data flow and centralized management.

Benefit to You:

Better collaboration between departments

Time saved from not having to manually sync or re-enter data

Improved decision-making with real-time insights Review collected by and hosted on G2.com.

Adrián Tonatiu G.

Business Process Analyst

Small-Business (50 or fewer emp.)

11/25/2021

"More than just an ERP, one system to rule them all"

5/5

What do you like best about Odoo ERP?

Odoo ERP integrates all our processes into one single system, sales, purchases, inventory, CRM, invoicing, projects, even has a website creator and much more Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

The documentation is not complete, although it is very close and is complemented with the help of the odoo community. Review collected by and hosted on G2.com.

Jorge V.

Information Technology and Services

Small-Business (50 or fewer emp.)

5/27/2021

"Amazing business management system"

5/5

What do you like best about Odoo ERP?

With Odoo, we greatly simplify the work in the processes that we carry out in the company. It is so intuitive that from the first use, it is very easy to understand Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

The development of applications and modules to fully adapt Odoo to the company's processes must be carried out by specialized programmers Review collected by and hosted on G2.com.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

6/12/2025

"One stop solution for all your business needs"

5/5

What do you like best about Odoo ERP?

We run 4 different organizations in various industry domains right from Robotics/Manufacturing, Solar Implementation to Software. Same Odoo works for all of these. Best part about Odoo is:

1. Customization capabilities

2. Affordability

3. Scalability

4. Easy usage

5. Security

6. Interconnectivity of modules

7. Integration capabilities

Its been more than 10 years, I have been using it since 2013 from version 8 and now we are on version 18. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Workflow management. Initially its bit challaging to setup entire workflow within odoo. But its a one time job and you are all set once its done correctly. Review collected by and hosted on G2.com.

Ahmad A.

Chief Operating Officer

Small-Business (50 or fewer emp.)

3/20/2025

"Amazing Experience!"

5/5

What do you like best about Odoo ERP?

Odoo was one of the great experience for us, as a new small business, we decided to have everything organised and focus on the ERP side. Odoo has a friendly interface with easy access and usage. All the required modules are available and can be customised based on the needs. The system is affordable compared to other ERPs. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

We think that the style and themes could be improved to have a fashionable interface. Also, somehow the system could be a little bit slow but it is fine for now. Review collected by and hosted on G2.com.

Maan B.

Chairman of the Board

Small-Business (50 or fewer emp.)

12/16/2024

"A wonderful experience called ODOO"

5/5

What do you like best about Odoo ERP?

Odoo is easy .. simple and full of features including APIs that helped us integrate the company functions to implement great features to become more responsive to our customers and automated practiacally every aspect of our business. the support and followup that we have from the team in our local language was super. Now Odoo practically runs the company .. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

I worked with many other ERP systems .. this is by far much better.. however if I have a dislike about something I would say that the lake of automated upgrade for Onpremis servers is an aspect that I dislike .. there are some reasons that clients do not want a hosted service.. or want to host at a specific location .. I would recommend you treat them the same Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

1/21/2025

"The Best Open Source ERP Software for Business Applications.!"

5/5

What do you like best about Odoo ERP?

My experience with the usage of Odoo ERP is amazing experience including ease of Implementation with a large no of supportive tools available with the best AI-enabled customer support is provides instant solutions to customers. An Odoo ERP is easy to use with a limitless frequency of use. This open source EWhat do you like best about Odoo ERP portal is very ease of integration with any supportive extensions. So, after all, my experience with the use of this tool is excellent. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

In Odoo ERP provides more advantages but some drawbacks are avail in this platform like, the customization and flexibility are tough with complex for specific needs. Here, when i used for set up the large business module as per the plan for implementation, thus the time is more consumed for larger businesses with complex requirements. Odoo ERP is one of the Open Source ERP software. But here the cost add on is little bit effect on it. B'coz here the free version provides a little bit of basic features when required features are also avail in the premium plan. But, after this is the best Open Source of ERP platform software in the Marketplace. Review collected by and hosted on G2.com.

What problems is Odoo ERP solving and how is that benefiting you?

The Odoo ERP platform provides me with integration with multiple business functions for growing more sales and business strategy from a single platform. Here, the Odoo ERP is not installed for professional work till all work in manually which is more time-consuming and cost-effective with lower accuracy of the result. But after starting work with Odoo CRM is the best tool for solving this problem while reducing the time-consuming. The Odoo CRM gives help for easy Data visibility and storage work with CRM. So, after all this Odoo CRM is provides very helpful and amazing work with Open Source and using multiple businesses with one platform ERP System. Review collected by and hosted on G2.com.