KORONA POS Pricing Overview

Happy to hear that, Darlene!

This user went live with KORONA POS despite the team, from the very start of the sales process, recommending alternative software and advising him that KORONA was not a good fit for his business. He went live anyway and continued using KORONA POS for several years despite continuing to receive that feedback and multiple offers to help him transition to a new system. He consistently asked for new features and tools that we had long told him were not in our development plans and complained when they didn't appear on product updates. The team at KORONA repeatedly told him that there would not be invoicing functionality for net terms clients. Plus, all software updates happen quarterly and come with cloud updates, email notifications to all users (unless the user unsubscribed from emails as he did), and thorough manual pages explaining the changes. Updates also have never included a 20-click process for checking stock prices, but it's this type of exaggeration that made offering helpful support to this user impossible. He has since moved on to a POS solution that is better suited to his business, with our support team's continued assistance, despite his hostile demeanor and offensive phone calls. We pride ourselves on full transparency and honesty during the sales process and will continue to do so. We know that our POS solution, like any, can never be the right fit for all business types, but instead must focus on serving specific niches exceedingly well. This is what we will always strive to do.