What do you like best about Kallidus Learn?
3 years ago we first started looking at a new LMS solution for our business and it was important our new platform ticked some specific boxes for us.
1) A simple, intuitive and engaging user interface for our employees to access, undertake and manage their learning and performance online easily. The front end of Kallidus Learn looks and feels simple, is easy to use and navigate around, all whilst being in company branding and colours.
2) Powerful back-end and reporting; Kallidus provides powerful reporting ability through BusinessObjects, although it does have its flaws, more on that later. Learn gives you the ability to perform a lot of complex actions through the back end, all whilst keeping it fairly easy to manage as an administrator.
3) Features; there are a lot them in Learn that we rely on for effecting learning management. Although these might not be specific to Kallidus Learn, it is done really well here. Accreditations, helps us manage our compliance and certifications well. Event management, helping us track and record all of our training events. Users and groups management, allowing us to direct specific learning to certain groups or individuals.
4) Epic support. Yes, I really mean 'epic' - honestly there are not enough superlatives to describe how helpful and wonderful the people at Kallidus are. This wasn't something I realised we needed, but now I can't imagine not having the support and the resources we get from the team at Kallidus. There has not been a single interaction across the whole Kallidus team, and I have had many, where I've left the interaction thinking that could have gone better. The team are not only professional, they genuinely care and try to understand our specific challenges. The friendly customer support team, I have relied upon on so many occasions and every single time I have received a swift response with a resolution. It should go noted, we are not the largest of organisations, so I imagine this consistency irrespective of the size of an organisation is a phenomenal feat.
Also worth mentioning, Kallidus also have a features roadmap so are constantly adding new features, which is always exciting to be a part of.
Kallidus Learn not only ticked all of our boxes, it delivers much more on top Review collected by and hosted on G2.com.
What do you dislike about Kallidus Learn?
Whilst there is a lot Kallidus Learn does well and gets correct - there's always room for improvement. However, I'm most definitely nit-picking here.
I mentioned the power of reporting through Kallidus learn. BusinessObjects will most certainly allow you to do a lot of reporting on the data in Learn, however it's not the easiest to get your head around and requires a little bit of technical nous... not for the faint of heart. Whilst there are default reports or when your own custom reports are set up, can be easily re-run and even scheduled to email out. Creating new (more complex) reports requires a lot of time and/or investment and we know time is money. I've seen other solutions where it's really simple to select your data set, filter and sort and display the data in a very pleasant and visual way. Unfortunately, that's not the case here.
More modern features. What I mean by this, is what a lot of other LEPs are doing now is missing in Learn. Would be great to see things like; more social interactions, user generated content, a personalised homepage displaying content you may be interested in, ability to use diverse learning content, like video or VR for example without the need to create an elearning module. For us, it's about creating learning that can be accessed in the flow of work and Kallidus Learn could take a leaf out of other LMSs here.
Better integration between the different Kallidus products. I know this is something Kallidus are working towards, so it's only a matter of time. Where you have more than one Kallidus product, it makes sense to integrate these really well so the user experience between platforms is not only improved but enables more inter-platform features to be accessible.
Overall the dislikes were fairly critical because Kallidus Learn is a strong product and definitely has stronger team to back it up. Review collected by and hosted on G2.com.
