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IBM Robotic Process Automation (RPA)
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IBM Robotic Process Automation (RPA) Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the AI capabilities of IBM RPA, significantly enhancing their automation intelligence and efficiency. (1 mentions)
Users appreciate the intuitive drag-and-drop interface, enabling easy bot creation for both technical and non-technical team members. (1 mentions)
Users praise the intuitive drag-and-drop interface, facilitating seamless bot creation for all team members. (1 mentions)
Users value the intuitive drag-and-drop interface, making IBM RPA accessible for both technical and non-technical team members. (1 mentions)
Users benefit from the intuitive drag-and-drop interface, making bot creation accessible for all team members. (1 mentions)
Users find the difficult setup of IBM RPA to be time-consuming and require considerable technical expertise. (2 mentions)
Users find the costs prohibitive, especially when considering the time-consuming initial setup compared to competitors. (1 mentions)
Users find that some advanced integration features require technical knowledge, making initial setup time-consuming. (1 mentions)
Users find that advanced features require technical expertise, which can complicate initial setup and integration processes. (1 mentions)

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284 IBM Robotic Process Automation (RPA) Reviews

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IBM Robotic Process Automation (RPA) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
YS
Enterprise (> 1000 emp.)
"An innovative experience"
What do you like best about IBM Robotic Process Automation (RPA)?

What I found different and really liked was the practicality and ease we have in being able to automate various processes and daily tasks. Where people who do not have much knowledge in programming can carry out and create new automations. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The disadvantages I could perceive and identify were related to the fact that we couldn't clearly find what each option/button of the IBM Robotic Process Automation means. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market (51-1000 emp.)
"World of infinite possibilities."
What do you like best about IBM Robotic Process Automation (RPA)?

What I liked the most were the possibilities of automating processes and having great productivity. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Difficult to describe what I didn't like... In our training, everything was well explained and doubts were clarified, now it depends on the proactivity and attitude of the company to automate everything possible. Review collected by and hosted on G2.com.

CN
Small-Business (50 or fewer emp.)
"IBM Robotic Process Automation - RPA"
What do you like best about IBM Robotic Process Automation (RPA)?

The best part of IBM Robotic Process Automation is the fact that it has integrations, such as email and database, for easy connection. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The worst part of IBM Robotic Process Automation is the fact that it demands a lot from a machine to be used in Runtime. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business (50 or fewer emp.)
"IBM RPA a 24/7 assistant"
What do you like best about IBM Robotic Process Automation (RPA)?

Its ability to improve efficiency and accuracy, reduce human errors, and free up employees to perform higher-value activities. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The licensing model. The need for constant supervision to ensure its proper functioning, the dependence on legacy systems, and the possibility of interruptions in automated processes if there are changes in the interfaces or applications used. Review collected by and hosted on G2.com.

AD
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"I work as an automation analyst and PO of the hyperautomation squad at Ailos."
What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of orchestrating multiple servers for execution Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The management of information within the tenant, such as in the orchestration of processes. Review collected by and hosted on G2.com.

GS
Enterprise (> 1000 emp.)
"A complete and very interactive platform. Anyone can develop an automation."
What do you like best about IBM Robotic Process Automation (RPA)?

The ease of setting up automations with just "Click and drag" Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The arrangement of the commands on the "Designer" screen seems a bit confusing to me. Review collected by and hosted on G2.com.

GB
Small-Business (50 or fewer emp.)
"Automation with Ease"
What do you like best about IBM Robotic Process Automation (RPA)?

The ease of performing various automation processes in low-code. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

What bothers me a little about the tool are the few possibilities of native browsers. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
EP
Mid-Market (51-1000 emp.)
"RPA IBM GAM"
What do you like best about IBM Robotic Process Automation (RPA)?

Team time savings, ease of use, process security, scalability, reduction of errors in operation. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Lack of extensive use of AI. Limitation of execution due to licenses. Review collected by and hosted on G2.com.

EN
Enterprise (> 1000 emp.)
"is good but prommaming is better"
What do you like best about IBM Robotic Process Automation (RPA)?

the organizations of subrotines is easy to understand and good visualization Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

some options are complicated and confused, can use but need time to understand Review collected by and hosted on G2.com.

Tiago P.
TP
Desenvolvedor RPA Pleno
Mid-Market (51-1000 emp.)
"Best cost-benefit among RPA tools"
What do you like best about IBM Robotic Process Automation (RPA)?

Excellent cost-benefit.

Good range of tools and integrations.

Practical and intuitive orchestrator.

Great support, sensational elite team. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Lack of some functions, for example, an IF that can have more than one condition. It could have more integrations with other external tools. Review collected by and hosted on G2.com.

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IBM Robotic Process Automation (RPA) Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP
IBM Robotic Proce...