IBM Robotic Process Automation (RPA) Pros and Cons

IBM Robotic Process Automation (RPA) Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the AI capabilities of IBM RPA, significantly enhancing their automation intelligence and efficiency. (1 mentions)

Users appreciate the intuitive drag-and-drop interface, enabling easy bot creation for both technical and non-technical team members. (1 mentions)

Users praise the intuitive drag-and-drop interface, facilitating seamless bot creation for all team members. (1 mentions)

Users value the intuitive drag-and-drop interface, making IBM RPA accessible for both technical and non-technical team members. (1 mentions)

Users benefit from the intuitive drag-and-drop interface, making bot creation accessible for all team members. (1 mentions)

Users find the difficult setup of IBM RPA to be time-consuming and require considerable technical expertise. (2 mentions)

Users find the costs prohibitive, especially when considering the time-consuming initial setup compared to competitors. (1 mentions)

Users find that some advanced integration features require technical knowledge, making initial setup time-consuming. (1 mentions)

Users find that advanced features require technical expertise, which can complicate initial setup and integration processes. (1 mentions)

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Lucas Fabricio L.

Mid-Market (51-1000 emp.)

5/16/2023

"Assistance in process automation"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

In fact, it has helped us a lot with regard to repetitive activities. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The way of use. It could perhaps be more intuitive. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

5/16/2023

"The system served its purpose and our needs well."

4/5

What do you like best about IBM Robotic Process Automation (RPA)?

The ease of setting up automation scripts Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The cost of the annual licensing and the delay in the renewal process Review collected by and hosted on G2.com.

Pravin H.

RPA Developer

Small-Business (50 or fewer emp.)

6/26/2022

"IBM RPA one of the most appreciated software to learn and start with process automation"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

I liked the ease and functionality through the easy navigation of the user interface. It is very easy to learn and can be put to work right away. It is really powerful due to its intuitive visual drag and drops coding. I liked the workflow-based technology and the ability to develop and debug code is a cakewalk. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

In the beginning, I present some bugs that were solved little by little but the rest of the application works very well I would like the debugging to be more detailed. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Robotic Process Automation (RPA):

It is excellent, I recommend it if you want to automate simple and repetitive tasks that consume time, this RPA is what you need. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

IBM RPA is being used to process data from different operational departments and there are hundreds of processes that need to be automated across the company, and IBM RPA is doing its job perfectly. Review collected by and hosted on G2.com.

tawany T.

Mid-Market (51-1000 emp.)

5/10/2023

"The robots are great."

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The part of RPA, the robot, how it acts in the processes, dashboard Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

without a default browser on the laptop it doesn't work. Review collected by and hosted on G2.com.

Michael K.

Software Engineer

Small-Business (50 or fewer emp.)

6/27/2022

"Automation of data entry processes and repetitive tasks without changes"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

I like IBM Robotic Process Automation because it is effective for automating up-to-date work processes and dealing with the manual process, I liked that it performs data scraping and automation tasks, for example extracting data into an excel file and parsing the text and it was easy to understand the natural language text, I liked that it was easy to learn and without coding it works. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I would like it to improve, above all, to be optimized a little and to have scalability options. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Robotic Process Automation (RPA):

I like it and you will like it too, I recommend this great RPA to you. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

This RPA is used to automate repetitive processes and what is required to review a set of documents, for example mainly in invoices and payroll and incorporation documents, but our main focus is on automating those processes that consume a lot of time. Review collected by and hosted on G2.com.

Eva M.

Market Specialist

Information Technology and Services

Enterprise (> 1000 emp.)

8/26/2022

"Smooth task execution and easy deployment"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

Robotic automation has been born in recent years as a solution to the requirements of professionals because it is a way in which processes are carried out without constant human intervention, something that in the end only improves professional efficiencies and in particular is something that is solution understands well but with the characteristic that I personally consider to be very favorable that it has a highly adaptable interface, it has pages and forums that allow that when in doubt there will always be a professional willing to explain each process Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

A process management tool with the help of RPA that is not complicated, and as it is well known, there are versions and ways to understand them directly on its pages, where there will be all the necessary information for them to run without problems Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

I like the way in which this tool improves professional skills, allowing complex programming or process management tasks to be carried out by means of programmable robots and designed for tasks of large organizations, so deploying it is quite functional in large industries, its robots can work both attended and unattended and its efficiencies are widely verifiable Review collected by and hosted on G2.com.

Karim I.

Senior RPA Consultant

Information Technology and Services

Mid-Market (51-1000 emp.)

3/1/2023

"IBM RPA is Coming strong"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

It has a lot of powerful features and a lot of commands, so I will recommend it.

I tested many features, like OCR, Machine learning, and artificial intelligence. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Some little about support didn't include the Arabic language, free trial, OCR, Artificial Intelligent, Hand written, identify elements, and the community is poor. Review collected by and hosted on G2.com.

Gabriela V.

Digital Marketing Specialist

Mid-Market (51-1000 emp.)

8/22/2022

"Increasing the effectiveness of our campaigns with the automation of IBM RPA"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

What I love most about this instrument is that having many automation tools ourselves, we were able to discover this one and it is one of the superiors of ibm besides having excellent features besides the fact that it transformed our entire workflow and helped us to precipitate the speed of making commercial choices and our productivity optimization in the first days of production. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Since I've been using this instrument we haven't found a single flaw, apart from the fact that we ourselves have the possibility to mention that this instrument is quite effective, as IBM RPA is ideal for automating tasks, and it was a fun trip to design artificial intelligence of bots that do the work for you, instead of you having to do it yourself. Every single thing has the possibility to be done immediately due to this amazing program. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/19/2023

"Innovative and with a lot of room for growth"

3.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of automating tedious processes that employees need to do repeatedly Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Lack of material and tool training so that we can use the tool even more. Review collected by and hosted on G2.com.

Dodge H.

Developer

Enterprise (> 1000 emp.)

8/16/2022

"IBM is one of the most valuable tools we have acquired in years"

4/5

What do you like best about IBM Robotic Process Automation (RPA)?

The functionality is outstanding, as well as having an ease-to-follow navigation thanks to the user interface.

The drag and drop system makes coding simple and intuitive. You don't need to pay much attention to how the software works. It does it all for you.

The code debug function is quite accurate, which is very useful when programming doesn't go as planned. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I think its price is the most significant disadvantage. It is very high, which leaves out most companies. However, it is justified if we think about IBM as a product aimed exclusively at large companies looking to invest in a powerful tool. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We use IBM to process data from different departments at the same time. Based on the data collected, the bots are programmed to meet specific objectives.

The result has been excellent automation of processes that are typically tedious.

Human error has decreased, plus these tasks take much less time to complete. And all this is not to mention saving money in wasted person-hours.

It could sum it all up as a significant optimization of available resources after investing in IBM. Review collected by and hosted on G2.com.