IBM Robotic Process Automation (RPA) Pros and Cons

IBM Robotic Process Automation (RPA) Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the AI capabilities of IBM RPA, significantly enhancing their automation intelligence and efficiency. (1 mentions)

Users appreciate the intuitive drag-and-drop interface, enabling easy bot creation for both technical and non-technical team members. (1 mentions)

Users praise the intuitive drag-and-drop interface, facilitating seamless bot creation for all team members. (1 mentions)

Users value the intuitive drag-and-drop interface, making IBM RPA accessible for both technical and non-technical team members. (1 mentions)

Users benefit from the intuitive drag-and-drop interface, making bot creation accessible for all team members. (1 mentions)

Users find the difficult setup of IBM RPA to be time-consuming and require considerable technical expertise. (2 mentions)

Users find the costs prohibitive, especially when considering the time-consuming initial setup compared to competitors. (1 mentions)

Users find that some advanced integration features require technical knowledge, making initial setup time-consuming. (1 mentions)

Users find that advanced features require technical expertise, which can complicate initial setup and integration processes. (1 mentions)

Top Rated IBM Robotic Process Automation (RPA) Alternatives

VisualVault

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4.3 out of 5

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murilo r.

Mid-Market (51-1000 emp.)

5/12/2023

"Easy-to-learn and robust software"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

It has many commands that facilitate the development, I can work with any environment easily. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Lack of updating with news and new technologies Review collected by and hosted on G2.com.

Verified User in Program Development

Small-Business (50 or fewer emp.)

5/12/2023

"Practicality of RPA Development"

3.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The practicality of components when programming. Especially in components that connect to the database. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The support, because most of the time it seems like they are trying to stall us instead of helping us solve the problem. Review collected by and hosted on G2.com.

Adriano K.

Desenvolvedor Júnior de Automação de Processos no Setor Jurídico

Mid-Market (51-1000 emp.)

5/19/2023

"Intuitive platform with easy learning and use."

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The practicality and speed with which automation can be developed in a short time. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

One or another system instability in the execution part of the automation. Review collected by and hosted on G2.com.

Raffay S.

Senior Software Engineer

Small-Business (50 or fewer emp.)

3/6/2023

"A very good to"

3.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

I like the way, IBM Ronotic Prices automates the workflow. The system is really responsive and I like the responsiveness the most as compared to it's competitors. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The feedback process is to cumbersome. There shouldn't be this much questions. A better idea would have been to ask concise and to the point questions, rather than asking long paragraphs. Review collected by and hosted on G2.com.

Osada P.

Enterprise (> 1000 emp.)

3/4/2023

"Easy to use product with a lot of customization options"

4/5

What do you like best about IBM Robotic Process Automation (RPA)?

This product has a lot of available features and a huge number of customization options. We mostly used this for customer support automations involving Email and messaging features. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

It can be rather overwhelming for new users. We found it hard to train new users in using all the advanced features of the product for all the corner cases but otherwise it is a great product. Review collected by and hosted on G2.com.

Orlando P.

IT Reporting & Analytics

Enterprise (> 1000 emp.)

10/26/2022

"Premium automation tool."

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

What I like about these systems is that they will be tailored specifically to the professionals' requirements. No changes will be made that are not previously programmed, and this type of system can considerably reduce information processing costs. Plus, it's excellent at automating tasks, and it's been a fun ride designing AI bots that do the work for you instead of you having to do it yourself. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

In my particular opinion, this tool is unique since we have not found any fault with this product since it was easy to install and configure from the beginning. It was also easy to learn how to use it, and finally, a product support helps me when I need it. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We often suffer from the automation of pending or important activities because we could inadvertently have some errors. Still, with this rpa tool, we can configure bots to let them do all the repetitive and critical processes in addition to the fact that the device is straightforward and intuitive in terms of development. In addition, it has very complete documentation. Review collected by and hosted on G2.com.

Everton G.

Enterprise (> 1000 emp.)

5/12/2023

"Habilitador de disrupção"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

A possibilidade de combinação das funcionalidades disponíveis para a construção de soluções para os mais variados cenários corporativos. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Um ponto que poderia ser melhorado é a interface com os usuários, de forma a ficar mais simplificada. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

5/22/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"Automate repetitive tasks and improve process efficiency."

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The automation of processes and the intuitive way the platform provides. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I believe that the courses being available only in English might be a negative point, but nothing too difficult to solve. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

5/15/2023

"Easy interface"

4/5

What do you like best about IBM Robotic Process Automation (RPA)?

Easy and clean interface, in Portuguese, administrative area with many options and details for control. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The interface does not favor use by beginners, there is no easily accessible help for the items. Scheduling of automations needs to improve. Review collected by and hosted on G2.com.