HelpStack integrates incredibly well with our mobile app, making customer support smoother for both our users and our team. The in-app ticketing system is amazing and the ability to attach screenshots has drastically reduced confusions related to the issue or communication gaps. The best part is that it is customizable. Review collected by and hosted on G2.com.
Support for newer mobile OS versions sometimes lags a little. Not a major issue. Review collected by and hosted on G2.com.
What I like best about HelpStack is its user-friendly interface and robust ticket management system that helps streamline customer support operations efficiently. Review collected by and hosted on G2.com.
What I dislike about HelpStack is that it lacks some advanced reporting and analytics features, which would be beneficial for tracking and improving customer support performance. Review collected by and hosted on G2.com.
Ability to quickly process support and/or member-facing requests through the website or the App. Review collected by and hosted on G2.com.
There is no such thing, unfortunately. Everything is perfect. Review collected by and hosted on G2.com.