Introducing G2.ai, the future of software buying.Try now

Top 10 HelpStack Alternatives & Competitors

(3)4.8 out of 5

If you are considering HelpStack, you may also want to investigate similar alternatives or competitors to find the best solution. Help Desk Software is a widely used technology, and many people are seeking powerful, top rated software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to HelpStack include ease of use and reliability. The best overall HelpStack alternative is Zoho Desk. Other similar apps like HelpStack are Zendesk Support Suite, Salesforce Service Cloud, Freshdesk, and Fin by Intercom. HelpStack alternatives can be found in Help Desk Software but may also be in Live Chat Software or Workforce Management Software.

Best Paid & Free Alternatives to HelpStack

Zoho Desk
Zendesk Support Suite
Salesforce Service Cloud
Freshdesk
Fin by Intercom
Connecteam
HubSpot Service Hub
Front

Top 10 Alternatives to HelpStack Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how HelpStack stacks up to the competition, check reviews from current & previous users in industries like Airlines/Aviation, Information Technology and Services, and Consulting, and find the best product for your business.

Zoho Desk

By Zoho

(6,599)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with HelpStack:

Help Desk

See all Zoho Desk reviews

Zendesk Support Suite

By Zendesk

(6,222)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with HelpStack:

Help Desk

See all Zendesk Support Suite reviews

Salesforce Service Cloud

By Salesforce

(5,632)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with HelpStack:

Help Desk

See all Salesforce Service Cloud reviews

Freshdesk

By Freshworks

(3,552)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with HelpStack:

Help Desk

See all Freshdesk reviews

Fin by Intercom

By Intercom, Inc.

(3,453)4.5 out of 5

Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

Categories in common with HelpStack:

Help Desk

See all Fin by Intercom reviews

Connecteam

By Connecteam

(2,705)4.6 out of 5

Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.

Categories in common with HelpStack:

Help Desk

See all Connecteam reviews

HubSpot Service Hub

By HubSpot

(2,544)4.4 out of 5

Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.

Categories in common with HelpStack:

Help Desk

See all HubSpot Service Hub reviews

Front

By Front App

(2,299)4.7 out of 5

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

Categories in common with HelpStack:

Help Desk

See all Front reviews

JustCall

By Saas Labs

(2,204)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with HelpStack:

Help Desk

See all JustCall reviews

#10

Tidio

By Tidio

(1,754)4.7 out of 5

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with HelpStack: