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HelpDesk Pricing Overview

HelpDesk at a glance

Pricing starts at $29/m per account.

HelpDesk has 3 pricing editions. A free trial of HelpDesk is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.
NamePriceFeatures
Team
$29.001 per agent
Simple email management tool for teams with 24/7 chat support and unlimited free viewer accounts (a user that can browse and read tickets)
  • All messages in one dashboard
  • Robust customer data in tickets
  • Automations to finish tasks quicker
  • Efficient team management tools
  • Private notes to detail the tickets
Business
$50.001 Per agent
  • Paid users with admin or agent roles
  • Unlimited free viewers
  • 100 teams
  • 100 reply addresses
  • 100 custom domain
Enterprise
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Multichannel communication for companies. The plan includes all "Team" features and a dedicated account manager, product training, data migration assistance and more.
  • Multichannel communication
  • Dedicated account manager
  • Product training
  • Software engineer support​
  • Security assistance

HelpDesk pricing & plans

Free Trial is available
Pricing information for HelpDesk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HelpDesk must be conducted with the seller.
Pricing information was last updated on October 10, 2024

Top Rated HelpDesk Alternatives

Freshdesk
(3,553)
4.4 out of 5

HelpDesk Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

$0.00Per Month
Free forever plan
  • Upto 2 agents
  • Knowledge base
  • Team collaboration
  • Knowledge base
  • Ticket trend report
Zendesk Support Suite
Support Only (Team)
$19.001 user per month billed annually
Integrated customer support
  • Email & social media
  • Web widget & mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history
$0.00
Completely Free upto 3 agents
  • Email Ticketing
  • Customer Management
  • Private Knowledge Base
  • Multi Language Help desk
  • Mobile Apps

Various alternatives pricing & plans

Free Trial is available
Pricing information for the above various HelpDesk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
HelpDesk Categories on G2
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HelpDesk