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Gridlex Ultra Customizable All-In-One App Builder Reviews & Product Details

Gridlex Ultra Customizable All-In-One App Builder Product Details

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Gridlex's "Ultra Customizable All-In-One App Builder" offers a comprehensive solution for businesses seeking tailored operational efficiency. With standard apps including CRM, Customer Service, Help Desk Ticketing, and Master Data Management, Gridlex allows for extensive customization across fields, forms, UX, reports, and integrations to fit the unique needs of any organization. The platform stands out for its ability to consolidate various business functions into a single, cost-effective package, supported by a highly responsive customer success team to ensure seamless implementation and operation. This makes Gridlex an ideal choice for companies looking to streamline their processes and enhance service delivery through a customizable and integrated software environment. Product Description: ULTRA CUSTOMIZABLE APP BUILDER: Custom Models: Develop database-like structures that can interlink with other models and fields for enhanced data management. Custom Apps: Build applications that are uniquely suited to your business processes and requirements. Custom UX: Create a user experience that is intuitive and bespoke to your organizational workflow. Custom Forms: Design forms that align with your operational processes and user needs. Custom Fields: Tailor data fields to match the unique data capture requirements of your business. Custom Reports: Generate reports that are specifically aligned with your business metrics and analysis needs. Custom Integration: Seamlessly integrate with other systems and applications to create a unified operational ecosystem. Customization Support: Access dedicated support for tailoring the platform to meet your specific business needs. Single Sign On (SSO) Integration: Simplify user access with a single authentication point across all applications. Data Migration and Loading: Efficiently transfer and organize existing data into the Gridlex system for immediate usability. APP SUITE: CRM: Manage customer relationships effectively with a comprehensive suite of CRM features. Shared Inbox: Centralize communication channels to streamline correspondence and enhance collaboration. Customer Service, Help Desk, and Ticketing: Deliver superior customer support through integrated service and ticket management systems. IT Service Management (ITSM): Optimize IT services with tools designed for efficient ITSM processes. Master Data Management: Consolidate and manage your organization's critical data for improved decision-making and operational efficiency.

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Gridlex

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Gridlex Ultra Customizable All-In-One App Builder Community

Product Description

Gridlex's "Ultra Customizable All-In-One App Builder" offers a comprehensive solution for businesses seeking operational efficiency through tailored software solutions. With Gridlex App Builder, companies can create applications that meet their specific needs, ensuring seamless functionality. The Gridlex App Suite includes essential modules such as CRM, Customer Service, Help Desk Ticketing, and Master Data Management, offering deep customization options for fields, forms, user experience, reports, and integrations. This flexibility allows organizations to mold the software to their unique workflows. Moreover, the platform's ability to consolidate diverse business functions into a unified, cost-effective package, coupled with a responsive customer success team, ensures smooth implementation and ongoing support. Gridlex is an ideal choice for companies looking to streamline processes and enhance service delivery through a customizable, integrated software platform.

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Gridlex Services

Gridlex Ultra Customizable All-In-One App Builder Media

Gridlex Ultra Customizable All-In-One App Builder Demo - Shared Email Inbox

Gridlex Zip can help you respond seamlessly with customers and the internal team. Emails are converted to tickets to monitor Service Level times and maintain response rate. Further, Gridlex Zip provides an integrated CRM and Customer Service Help Desk so that you can get a 360-degree view of cust...

Gridlex Ultra Customizable All-In-One App Builder Demo - Shared SMS Inbox

Gridlex Zip offers an incredible business messaging inbox that centralizes all your messages effortlessly inside one inbox to assign conversations and improve the first response rate with dedicated features, including an integrated CRM and Customer Service Help Desk.

Gridlex Ultra Customizable All-In-One App Builder Demo - Shared Dialers and Calling Software

Gridlex Zip offers an incredible calling and auto power dialer software that centralizes all your business calls into one inbox to improve the first response rate with dedicated features, including an integrated CRM and Customer Service Help Desk.

Gridlex Ultra Customizable All-In-One App Builder Demo - Custom Fields and Objects

Custom Fields are the most effective way to store additional information about tickets in a format that you define. You can add additional information fields to the ticket and search for tickets with custom fields, such as different identifiers or unique codes. Keep all of your necessary ticket d...

Gridlex Ultra Customizable All-In-One App Builder Demo - Automations

With automation, you can automatically create tickets based on customer emails, create rules to add tags, and automatically apply filters based on the subject. You can send emails based on the ticket being created/updated. Gridlex Zip helps you reply to your customer, update CRM, inform the in...

Gridlex Ultra Customizable All-In-One App Builder Demo - Logic

Use Zip's tool to automatically direct tickets to the right people at the right time, ensuring that no ticket gets missed or delayed. Automate processes and leverage feedback to understand what customers want, so you can improve your processes and save time for yourself and your customers.

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Manesh N.

Chief Marketing Officer

Mid-Market (51-1000 emp.)

7/6/2022

"Truly above and beyond"

5/5

What do you like best about Gridlex Ultra Customizable All-In-One App Builder?

Gridlex not only has great solutions for what I need, but their customer focus and attention to value delivery are also outstanding. You haven't seen 'above and beyond' till you have seen what lengths they will go to deliver on clients' needs. Review collected by and hosted on G2.com.

What do you dislike about Gridlex Ultra Customizable All-In-One App Builder?

Hardly anything at all. They have consistently delivered with little to complain about. Review collected by and hosted on G2.com.

Recommendations to others considering Gridlex Ultra Customizable All-In-One App Builder:

Make sure you understand what you need and prioratize goals. In their zeal to deliver what clients want, Gridlex will push hard on all fronts so it is up to you to direct their energy to where you need it most. Review collected by and hosted on G2.com.

What problems is Gridlex Ultra Customizable All-In-One App Builder solving and how is that benefiting you?

Gridlex helped us in a number of areas including Commercial Operations, CRM solutions, Website (development and management), Analytics, Data Management and Sales Force solutions. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

8/24/2022

"Powerful Customization for your business"

5/5

What do you like best about Gridlex Ultra Customizable All-In-One App Builder?

Ability to customize CRM profiles and associated permissions for our specific industry use case. Top-notch customer success team that allows us to be successful. Lastly, the speed of updates and changes is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about Gridlex Ultra Customizable All-In-One App Builder?

No downside - replacing expensive competitive platform solutions is the upside. No scope creep cost increases, no long-term contract commitment. Extremely cost competitive when compared to other platforms. Review collected by and hosted on G2.com.

What problems is Gridlex Ultra Customizable All-In-One App Builder solving and how is that benefiting you?

Gridlex Zip helps us manage our customer interactions, activities, metrics and measures. Data integrations with our master data systems dramatically lowers the effort taken to sync our systems. Detailed reporting with customizations helps our executive team understand the key drivers of our business. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

8/15/2022

"Fantastic Experience with Gridlex"

5/5

What do you like best about Gridlex Ultra Customizable All-In-One App Builder?

Gridlex Zip has simplified and automated our CRM. We converted from SalesForce and never looked back. The team is fantastic to work with and has customized the platform perfectly for us. They are an excellent partner for us. Review collected by and hosted on G2.com.

What do you dislike about Gridlex Ultra Customizable All-In-One App Builder?

Not applicable. Any feature that we haven't needed or wasn't useful was changed promptly. The team is very impressive and has been able to fulfill all of our needs. Review collected by and hosted on G2.com.