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Top 10 Gradient Labs Alternatives & Competitors

The AI Chatbots Software solutions below are the most common alternatives that users and reviewers compare with Gradient Labs. Other important factors to consider when researching alternatives to Gradient Labs include reliability and ease of use. The best overall Gradient Labs alternative is Tidio. Other similar apps like Gradient Labs are Plivo, Zendesk Support Suite, Fin by Intercom, and Talkdesk. Gradient Labs alternatives can be found in AI Chatbots Software but may also be in Live Chat Software or Help Desk Software.

Best Paid & Free Alternatives to Gradient Labs

Tidio
Plivo
Zendesk Support Suite
Fin by Intercom
Talkdesk
Genesys Cloud CX
LocaliQ
Gladly

Top 10 Alternatives to Gradient Labs Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Gradient Labs stacks up to the competition and find the best product for your business.

Tidio

By Tidio

(1,754)4.7 out of 5

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with Gradient Labs:

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Plivo

By Plivo

(741)4.5 out of 5

Global SMS & Voice calls for businesses of all sizes

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Zendesk Support Suite

By Zendesk

(6,223)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

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Fin by Intercom

By Intercom, Inc.

(3,453)4.5 out of 5

Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

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Talkdesk

By Talkdesk

(2,429)4.4 out of 5

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

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Genesys Cloud CX

By Genesys

(1,432)4.4 out of 5

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

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LocaliQ

By Gannett Co

(1,042)4.5 out of 5

Guided Marketing Solution for Small Business Owners

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Gladly

By Gladly

(1,034)4.7 out of 5

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.

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Google Workspace

By Google

(43,419)4.6 out of 5

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.

Categories in common with Gradient Labs:

AI Chatbots

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#10

Notion

By Notion

(6,797)4.7 out of 5

Notion is a unified workspace for teams. Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new and unexpected ways. Leverage the power of AI right inside Notion, across all your notes and docs, without the need to jump between your work and a separate AI-powered tool.

Categories in common with Gradient Labs: