Gladly Discussions

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Is there any training environment for the gladly

I wanted to use my chromebook from a work from home job but they stated that this device was not compatible with chromebook. This was the onlu computer that I had at that time and I wa not pleased that I had to purchase a whole other computer because the job that i applied for was not accepting... Read more

You can use Gladly by sending email, calls, and live chat to respond back to all questions and to reach someone. Glady offers easy access to resolve the concern. The business will be able to keep its integrity and was able to continue on the field. At the same time, the customer will felt the... Read more

Thankful seamlessly integrates with your existing helpdesk, ecommerce engine, and business processing tools in order to receive, understand and take action on tickets. Integrations are viable with (just about) everything from off-the-shelf solutions like Zendesk, Kustomer, Shopify and Magento to... Read more

Thankful is omni-channel, and works with all text-based (written) channels including email, SMS, chat, in-app and social media.

Unlike a chatbot, Thankful uses best-in-class natural language processing (NLP) to better understand what your customers want and deliver a human-like experience to fully resolve their requests through all text-based channels. Never forgetting a customer, product, or process, Thankful provides... Read more

Thankful integrates with your existing helpdesk and communicates with your E-commerce engine and business processing tools in order to be able to receive, understand and take action on tickets.