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Genesys Cloud - Custom Data Actions
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Genesys Cloud - Custom Data Actions
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Genesys Cloud - Custom Data Actions Reviews & Product Details

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Genesys Cloud - Custom Data Actions Overview

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What is Genesys Cloud - Custom Data Actions?

Collection of Genesys Cloud custom Data Actions expand the functionality of Genesys Cloud's Architect flows.

Genesys Cloud - Custom Data Actions Details
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Product Description
Collection of Genesys Cloud custom Data Actions expand the functionality of Genesys Cloud's Architect flows.
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AppFoundry Community
Description

AppFoundry is a dynamic and innovative software development company based in Belgium, dedicated to crafting custom digital solutions to meet the diverse needs of businesses. Specializing in mobile and web application development, AppFoundry leverages state-of-the-art technologies and creative thinking to deliver user-centered designs and applications that enhance user engagement and business efficiency.Their approach combines a deep understanding of the digital landscape with practical expertise in cutting-edge programming languages and frameworks, ensuring tailored solutions that are both scalable and sustainable. The team at AppFoundry collaborates closely with clients to develop applications that not only meet specific business requirements but also create meaningful experiences for the end users.

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3 Genesys Cloud - Custom Data Actions Reviews

4.2 out of 5
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3 Genesys Cloud - Custom Data Actions Reviews
4.2 out of 5
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3 Genesys Cloud - Custom Data Actions Reviews
4.2 out of 5
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Genesys Cloud - Custom Data Actions Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Asarudeen M.
AM
Assistant Vice President
Mid-Market (51-1000 emp.)
"Review of genesys cloud"
What do you like best about Genesys Cloud - Custom Data Actions?

Genesys Cloud's custom data actions feature is a game-changer for contact centers looking to streamline operations and improve customer interactions. Setting up these actions is pretty straightforward if you're familiar with how Genesys Cloud works and comfortable with a bit of JavaScript coding. Review collected by and hosted on G2.com.

What do you dislike about Genesys Cloud - Custom Data Actions?

Implementing custom data actions often requires familiarity with JavaScript or similar scripting languages. For users without programming experience, there can be a learning curve to effectively create and troubleshoot these actions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Experience with genesys cloud"
What do you like best about Genesys Cloud - Custom Data Actions?

Speach and text analytics is best feature i found out in gc cloud. Review collected by and hosted on G2.com.

What do you dislike about Genesys Cloud - Custom Data Actions?

After adding the sentiments we need to wait for 20 minutes to get reflected in transcript. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise (> 1000 emp.)
"Custom Data Actions- Genesys cloud"
What do you like best about Genesys Cloud - Custom Data Actions?

How simple the Rest API requests can be made through the Data Action Review collected by and hosted on G2.com.

What do you dislike about Genesys Cloud - Custom Data Actions?

Everything about the custom Data Actions looks good, it would be better if some UI Customization can be done for the same just like how we can make the requests in PostMan Review collected by and hosted on G2.com.

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