Blumira Automated Detection & Response Pros and Cons

Blumira Automated Detection & Response Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Blumira, enjoying intuitive navigation and quick deployment options. (20 mentions)

Users commend the responsive customer support of Blumira, consistently answering queries on the same day for effective assistance. (17 mentions)

Users appreciate the easy setup of Blumira Automated Detection & Response, enabling quick deployment and hassle-free monitoring. (15 mentions)

Users commend the deployment ease of Blumira, appreciating quick setup and immediate visibility into security issues. (13 mentions)

Users find the easy setup of Blumira Automated Detection & Response makes deployment quick and hassle-free. (12 mentions)

Users note the limited customization options in reporting and detection filters, impacting their user experience. (7 mentions)

Users find the pricing model inflexible and costly, making it challenging to justify its value for all needs. (4 mentions)

Users find a lack of customization in reports and filters, hindering their ability to tailor the tool effectively. (4 mentions)

Users find the limited reporting options challenging, requiring extra effort for presentation and customization. (4 mentions)

Users note that the alert system lacks customization, leading to repetitive notifications and challenges in managing false positives. (3 mentions)

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John R.

Manager of Information Technology and Security

Small-Business (50 or fewer emp.)

8/24/2022

"Still Testing BUT so far so good"

3.5/5

What do you like best about Blumira Automated Detection & Response?

Its links all of our security productions , offering real-time visibility and alerting. Review collected by and hosted on G2.com.

What do you dislike about Blumira Automated Detection & Response?

So far, as I said we are still testing, but customization is extremely limited Review collected by and hosted on G2.com.

Response from Erica Mixon of Blumira Automated Detection & Response

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Thank you for the feedback, John!

Damien M.

Integration Analyst

Small-Business (50 or fewer emp.)

8/24/2022

"Very good tool for detecting Email Compromise"

4.5/5

What do you like best about Blumira Automated Detection & Response?

Log aggregation is easy. The alerts are usually relevant. Review collected by and hosted on G2.com.

What do you dislike about Blumira Automated Detection & Response?

You cannot add new clients (as an MSP) through the portal, you must fill out a form. Review collected by and hosted on G2.com.

Response from Erica Mixon of Blumira Automated Detection & Response

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Thank you for your review, Damien! We're so glad that Blumira was able to keep your organization safe.

Devon C.

Security Analyst

Small-Business (50 or fewer emp.)

8/26/2022

"Wonderful SIEM as a Service"

4.5/5

What do you like best about Blumira Automated Detection & Response?

The ease of setup really makes this tool useful. Roadmap progress and community involvement is fantastic Review collected by and hosted on G2.com.

What do you dislike about Blumira Automated Detection & Response?

All of my current dislikes are in the planned roadmap. Most notably remote log submission and Autotask integrations. Review collected by and hosted on G2.com.

Response from Erica Mixon of Blumira Automated Detection & Response

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Thank you for the feedback, Devon! We're so happy to hear that you've found Blumira useful.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/24/2022

"BluMira offers a piece of mind when it comes to your company's security needs."

3.5/5

What do you like best about Blumira Automated Detection & Response?

BluMira sends alerts to my phone and email when it detects abnormal activities. Review collected by and hosted on G2.com.

What do you dislike about Blumira Automated Detection & Response?

Sometimes the reports do not provide enough information. The report can also be hard to read when you first start using BluMira. Review collected by and hosted on G2.com.

What problems is Blumira Automated Detection & Response solving and how is that benefiting you?

Recently we were warned of a team member's account pinging from Greece. It was actually the team member but we had no idea that their work equipment was with them. If this had been an account that was compromised, we would have been able to stop the assailant in their tracks. Review collected by and hosted on G2.com.

Response from Erica Mixon of Blumira Automated Detection & Response

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Thank you for your feedback! We're looking to make enhancements to our reporting features. In the meantime, we're happy to hear that Blumira has given you peace of mind.

Shanti S.

3/24/2022

"Blumira review by Shanti"

5/5

John S.

Mid-Market (51-1000 emp.)

8/24/2022

"Eyes on the Gate"

5/5

What do you like best about Blumira Automated Detection & Response?

The ease of setup is great. No tricky delicate flowers to nurture. Review collected by and hosted on G2.com.

What do you dislike about Blumira Automated Detection & Response?

To be better offer more systems to monitor. Review collected by and hosted on G2.com.

Response from Erica Mixon of Blumira Automated Detection & Response

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Thanks for the 5-star review, John! We're delighted that Blumira was easy to set up.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/22/2021

"Automated Detection & Response Game Changer!"

5/5

What do you like best about Blumira Automated Detection & Response?

Ease of use. Everything is documented and backed by great support. Service offering extends beyond the typical SIEM and MDR. Review collected by and hosted on G2.com.

What do you dislike about Blumira Automated Detection & Response?

Nothing to dislike at this point. I wish there was more integrations but those will come in time. Review collected by and hosted on G2.com.

Jon I.

Principal Consultant

Small-Business (50 or fewer emp.)

12/24/2021

"Blumira is an AWESOME hosted SIEM/MDR solution"

5/5

What do you like best about Blumira Automated Detection & Response?

Blumira doesn't need agents, and it's really easy to setup and use. The built-in detections will quickly start to call-out risky behavior or settings that could be dangerous. So far, we haven't seen any missed detections or false-positives. Review collected by and hosted on G2.com.

What do you dislike about Blumira Automated Detection & Response?

Requirement for a VM to collect logs - even if your integrations are all cloud (e.g. AWS, M365, etc), you still need to deploy a VM on your network to connect your cloud apps to Blumira's cloud. I was told this may change in the future.

Detections aren't user-configurable, but Blumira's support is extremely helpful and will change configurations for you if required. I was told this may change soon.

Views/dashboards aren't configurable, and reports aren't 'very sexy' (i.e. they give you the data you want in a CSV - no fancy PDF with graphs, logos, etc.) Review collected by and hosted on G2.com.

Recommendations to others considering Blumira Automated Detection & Response:

Overall, Blumira is an AWESOME hosted SIEM/MDR solution at an extremely reasonable price point. It's no Splunk, but it's also a fraction of the cost, and top-notch support is included in the price. If they continue adding the features they say they're adding, Blumira's definitely a solution to keep your eye on. Review collected by and hosted on G2.com.

What problems is Blumira Automated Detection & Response solving and how is that benefiting you?

It should be able solve most organizations' problems for log collection and compliance, and their out-of-the-box detections catch most bad things without false-positives or needing to be tuned. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

4/21/2022

"Cost-effective SIEM with incredible customer focused implementation and support"

4.5/5

What do you like best about Blumira Automated Detection & Response?

Having access to subject matter experts on the implementation and setup was key to making this a no-brainer for any size, capability IT organization to consider Review collected by and hosted on G2.com.

What do you dislike about Blumira Automated Detection & Response?

It did take some tweaking on the automation scripts but honestly, the whole process was a matter of days and not weeks to implement. We started seeing real triggers and not a lot of noise or excess alerts. It's been our comprehensive security blanket covering a host of servers, endpoints and other security systems. Review collected by and hosted on G2.com.

What problems is Blumira Automated Detection & Response solving and how is that benefiting you?

Reduces the number of security staff required to monitor firewall, antivirus, shared drives, infrastructure configs and overall change management. We're alerted to only the important/critical alerts and there are actually useful information guides to walk you through resolutions. Review collected by and hosted on G2.com.

Response from Erica Mixon of Blumira Automated Detection & Response

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Thank you for the review! We're glad to hear that you're enjoying the product. We appreciate your insights on the automation scripts, as we’re always looking for ways to refine and simplify the onboarding experience for our customers.

David S.

Chief Information Security Oficer

Small-Business (50 or fewer emp.)

10/21/2021

"The perfect SIEM; up & running in one hour"

5/5

What do you like best about Blumira Automated Detection & Response?

Everything is very straightforward to do -- and not in the wrong way. From getting your welcome email to having a sensor up & running, ingesting logs, takes *just* 1-2 hours depending on what do you want to set up first. The team has been great to work with and very responsive. Documentation has been perfect so far, which sadly is not the norm in our industry.

If you are ready for it, you will start getting actionable information from day 0. I can honestly say I've been impressed so far by pretty much everything; from the communications to the onboarding, to the technology -- everything has been high quality. Review collected by and hosted on G2.com.

What do you dislike about Blumira Automated Detection & Response?

I haven't disliked anything so far -- the only thing to mention is that due to Blumira's approach, you have limited integration options (which you can openly see on their page, not behind paywalls or exhaustive communications without clear responses). However, they currently have a *lot* of them that cover most of the use-cases that you'll find, AND they are actively working to bring on some more integrations. I liked and appreciated the attention during onboarding since they made sure to ask what tools/technologies we were using even if they didn't support them -- so they could try and do so, considering demand and all of that, of course. Review collected by and hosted on G2.com.

Recommendations to others considering Blumira Automated Detection & Response:

If you are on the fence about trying this, or if you don't have a SIEM yet -- take this as your sign to start today; I promise you will be impressed. Review collected by and hosted on G2.com.

What problems is Blumira Automated Detection & Response solving and how is that benefiting you?

The biggest problem we are trying to solve with Blumira is bringing enterprise level-security to the SMB market. SIEMs have been unreachable for small or medium-sized companies for far too long and we are glad to say that with Blumira that's not the case anymore.

Not only that but Blumira's MDR services are just what we needed for us and the SMB market. We are happy, our clients are happy, and most importantly, secure! Review collected by and hosted on G2.com.