Bespoken Automated Testing for IVR Reviews & Product Details

Bespoken Automated Testing for IVR Overview

What is Bespoken Automated Testing for IVR?

Test faster and significantly reduce errors while incorporating multiple languages and accents into your testing practices with Bespoken’s Automated Testing for IVR. Ensure that your system is working all the time, make sure all your users are understood without frustration, and in the process, increase customer satisfaction, call deflections and first-call-resolution, all of which leads to significantly higher ROI on your Genesys investment.

Bespoken Automated Testing for IVR Details

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Product Description

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Bespoken

Description

Bespoken is a company specializing in automated testing and monitoring solutions for voice applications, such as those used with Amazon Alexa, Google Assistant, and other voice-enabled platforms. Located at https://bespoken.io/, the company offers tools that help developers enhance the reliability and performance of voice apps by providing continuous testing, end-to-end monitoring, and detailed reporting. Their services are designed to streamline the development process and ensure high-quality user experiences by detecting issues early and offering actionable insights.