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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Automation Anywhere, allowing efficient automation and minimal manual intervention. (164 mentions)
Users appreciate the user-friendly automation capabilities of Automation Anywhere, enhancing productivity and reducing manual efforts. (153 mentions)
Users appreciate the user-friendly automation interface of Automation Anywhere, making automation accessible for everyone. (85 mentions)
Users value the efficiency of Automation Anywhere, significantly reducing manual tasks and optimizing costs and time savings. (70 mentions)
Users appreciate the simplicity of implementation, finding it easy to develop automated processes quickly and effectively. (70 mentions)
Users notice missing features, such as generalized actions and complexities in variable handling, impacting usability and efficiency. (50 mentions)
Users often face bot issues, including challenges with PDF extraction and ongoing maintenance affecting functionality. (33 mentions)
Users face automation challenges with reliance on internet access, complex processes, and ongoing maintenance requirements. (32 mentions)
Users highlight the high initial cost of Automation Anywhere, which may be a drawback for smaller businesses. (32 mentions)
Users face limitations in handling complex processes with Automation Anywhere, impacting efficiency and increasing maintenance needs. (28 mentions)

5,519 Automation Anywhere - RPA | Robotic Process Automation Reviews

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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"I would recommend AA because it is user friendly, easily scalable and continuos to evolve."
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation anywhere is user friendly, that is to say very easy to use. Naturally solution architect competences are required but all over once the setup is done it's easy to use.

Furthermore, I've seen in the 3 year experience with Automation that the product continuous to evolve so it's really exciting to see what will come next. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The response to eventual bugs or enhancements that we open is not immediate. Infact I have several enhancements that are open from 2020 that are still in processing. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise (> 1000 emp.)
"I have worked on Automation Anywhere and I found it best automation tool."
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I found the IQ BOT the best as it is cognitive bot designed to support as well as learn from business users. Automation Anywhere had task editor, Workflow designer, report designer, trigger manager which makes it unique. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

1) It can be improved when it integrates with API's

2)It should provide solutions with high scalability Review collected by and hosted on G2.com.

Priyanka C.
PC
Analyst I Service Desk
Enterprise (> 1000 emp.)
"Great Tool for Automation"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

A great tool to create Robots, Easy to setup and Integrate

Great smart recorder functionalities and cost-effective Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The interface is not user friendly

Some features are very complicated to understand

few applications take more time to load Review collected by and hosted on G2.com.

Samuel O.
SO
Process Automation Specialist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy and enterprise ready, suitable for hitch free integration to other solutions."
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I recently worked on a smart capture invoice payment solution. It involved OCR data extraction, web recording for data entry and email automation. Automation Anywhere RPA provided a ready-made platform with easy accessibility via search and seamless integration with business process management solution. I recommend AA RPA to every enterprise seeking to automate its rule-based, repetitive tasks while reducing cost. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

So far I have not experienced any downside, if something does not work, I probably haven't really learnt how to do it, all I have to do is search online or connect with Automation Anywhere Community people, who are always willing to help. There are diverse documentation available at https://docs.automationanywhere.com and like-minded people with relevant contributions at https://apeople.automationanywhere.com/s/?language=en_US. Review collected by and hosted on G2.com.

Devansh A.
DA
Associate - Projects
Enterprise (> 1000 emp.)
"Clean Application to Perform all kinds of Automation"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

- Flowchart and Sequential Logic Steps both can be viewed simultaneously

- Special IQ Bots that have the power for self learning Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

- It has only limited access when used for Free Review collected by and hosted on G2.com.

NG
A
Enterprise (> 1000 emp.)
"Business Solutioning"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Very Close to work on coding part and IQ BOT is best solution. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

A2019 Free Cloud version - Front end screen is not happy as we worked in v11 client screen. can you bring as like in this solution Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Enterprise (> 1000 emp.)
"Best automation tool"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

It sort out the time and helps very much in automation. It saves time and man power Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

I like everything but should be very easy to understand Review collected by and hosted on G2.com.

Shashank T.
ST
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Complicated then other RPA tools"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Very easy to automate window and web based process.can work 24*7 without rest,AA has simplified the emailing process Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Interface seems to be complicated one,and in order to have complete command of it we need to learn all features, difficulty in processing excel files, Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Senior RPA engineer with 5 years of experience in BP, AA and UI Path"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Easy to use. Free community edition available. Many direct functionalities available for pdf and image recognition. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Versions upgrade - Difficulties in upgrade some actions and metabots.

Difficulty in finding issues in run. Review collected by and hosted on G2.com.

Aradhana S.
AS
S
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Automation anywhere providing an appreciateable support 24*7"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Highly skilled employees are available providing all necessary information with multiple follow ups until the case is closed, even when the case is closed still follow ups are seen to understand if there are any issues which is really appreciable. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

At times the tool is slow and facing issues while resolving the same , tool needs to be more stable than current. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

14%

Perceived Cost

$$$$$
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Automation Anywhere - RPA | Robotic Process Automation Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP
Automation Anywhe...