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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Automation Anywhere, allowing efficient automation and minimal manual intervention. (164 mentions)
Users appreciate the user-friendly automation capabilities of Automation Anywhere, enhancing productivity and reducing manual efforts. (153 mentions)
Users appreciate the user-friendly automation interface of Automation Anywhere, making automation accessible for everyone. (85 mentions)
Users value the efficiency of Automation Anywhere, significantly reducing manual tasks and optimizing costs and time savings. (70 mentions)
Users appreciate the simplicity of implementation, finding it easy to develop automated processes quickly and effectively. (70 mentions)
Users notice missing features, such as generalized actions and complexities in variable handling, impacting usability and efficiency. (50 mentions)
Users often face bot issues, including challenges with PDF extraction and ongoing maintenance affecting functionality. (33 mentions)
Users face automation challenges with reliance on internet access, complex processes, and ongoing maintenance requirements. (32 mentions)
Users highlight the high initial cost of Automation Anywhere, which may be a drawback for smaller businesses. (32 mentions)
Users face limitations in handling complex processes with Automation Anywhere, impacting efficiency and increasing maintenance needs. (28 mentions)

5,519 Automation Anywhere - RPA | Robotic Process Automation Reviews

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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Avinash S.
AS
Deputy Manager
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The most comprehensive automation suite ever!!"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

With automation anywhere, I have been able to develop automation projects without any prior knowledge and background of coding. Also the presence of top-notch OCR has reduced my dependency on other licensed OCR products. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

As a presales consultant, I would really like to have a variety of licensing models to chose from depending on the client’s requirements and make more effective business cases for automation Review collected by and hosted on G2.com.

Ahmed A.
AA
Staff Software Engineer
Mid-Market (51-1000 emp.)
"Yes, the bots will take over our jobs... In a good way!"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I like the rich feature set of the platform. You can create bots that interact with your apps just like humans would and perform repetitive tasks that would otherwise be very boring and require lots of human effort. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

It wasn't easy to develop the first bot, and it took some learning to get it done. Review collected by and hosted on G2.com.

Navneet T.
NT
Engineering and Cyber Security Manager
Enterprise (> 1000 emp.)
"Ideal tool for Entry-level automations"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Simplicity is the best feature of this solution. I have used other RPA solutions and they are not as straightforward as Automation Anywhere. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

There are claims that the tool now has AI/ML capabiltiies but it fails when it encounters something as simple as a password expired message. I would rather expect the tool to automatically trigger the password reset automation when it encounters a password expired (not failed) notifications. Review collected by and hosted on G2.com.

Verified User in Consumer Services
CC
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Automaiton Anywhere"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

it's difficult to choose there are multiple things like custom packages, AARI, interactive forms. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

I would like to mention bot Scheduling and bot prioritization need to be more flexible. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy, simple and powerful RPA tool"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Drag and drop action package with the simple parameter to be customized, a lot more user-friendly to non-technical people to develop the bot compared to others RPA platforms. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Some tedious processes need to manage both meta bot and task bot in different platform locations simultaneously, which is not user-friendly. However, the latest version of A360 does not have this issue. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Small-Business (50 or fewer emp.)
"Necessity"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I learnt few things and operations' other names Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

I think multiple choice test is not required for RPA Review collected by and hosted on G2.com.

I. I.
II
Independent Consulting
Small-Business (50 or fewer emp.)
"AI Robotics Process Automation"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation anywhere removed the need to manual tasks that are time-consuming. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Automation lacks the heuristic thinking and that makes it on safe in critical operations Review collected by and hosted on G2.com.

SA
Senior Consultant
Enterprise (> 1000 emp.)
"Most Perfect and Dynamic Automation Tool"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Ease of UI and tools available on the dashboard.

Perfect connection available for all integrations and adapters.

The use of AI and analytics make it best RPA tool.

It saves time, money, effort and resources. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

One of feature is that, it can read data that is non-electric. I dont like this.

If there is sudden shutdown of the server, then all process needs to be restarted manually. Review collected by and hosted on G2.com.

Mayank S.
MS
Application Development Analyst
Enterprise (> 1000 emp.)
"Good but needs improvement"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The control room and design studio are all online so we dont have to worry about system requirements every time we test run an automation while development. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The GUI of the community version is not very user friendly and simple tasks like trying to create a process have many unnecessary steps. I believe this can be improved. Review collected by and hosted on G2.com.

SE
presales manager for bid
Mid-Market (51-1000 emp.)
"Best corporate Banking automation tool"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The AA capabilities to automate complete end to end digital banking processes along with best reporting for all data and milestone reports gives an edge over all others. Also, complex processes like underwriting and cash management which are long runnning processes can be easily automated Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The challenge of automating with task management and remodeling processes which are built on legacy systems and the amount of training to be given to existing employees Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

14%

Perceived Cost

$$$$$
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Automation Anywhere - RPA | Robotic Process Automation Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP
Automation Anywhe...