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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Automation Anywhere, allowing efficient automation and minimal manual intervention. (164 mentions)
Users appreciate the user-friendly automation capabilities of Automation Anywhere, enhancing productivity and reducing manual efforts. (153 mentions)
Users appreciate the user-friendly automation interface of Automation Anywhere, making automation accessible for everyone. (85 mentions)
Users value the efficiency of Automation Anywhere, significantly reducing manual tasks and optimizing costs and time savings. (70 mentions)
Users appreciate the simplicity of implementation, finding it easy to develop automated processes quickly and effectively. (70 mentions)
Users notice missing features, such as generalized actions and complexities in variable handling, impacting usability and efficiency. (50 mentions)
Users often face bot issues, including challenges with PDF extraction and ongoing maintenance affecting functionality. (33 mentions)
Users face automation challenges with reliance on internet access, complex processes, and ongoing maintenance requirements. (32 mentions)
Users highlight the high initial cost of Automation Anywhere, which may be a drawback for smaller businesses. (32 mentions)
Users face limitations in handling complex processes with Automation Anywhere, impacting efficiency and increasing maintenance needs. (28 mentions)

5,519 Automation Anywhere - RPA | Robotic Process Automation Reviews

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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Ankur S.
AS
Associate System Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It was a fantastic experience working with fast , stable and wider scope tool ."
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation anywhere's capability to interact with multiple platforms along with its capability of cognitive and artificial intelligence make it unique and perfect solution . Also , it helps a lot in sectors like Insurance which includes various line of businesses like policy center , claim center and billing center . It also provides bots by virtue of which platforms like salesforce , microsoft applications can be automated Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Installation process can be made much simplier . I was required to go through lots of documention for the installation . A video explaining all the steps that are part of the installation process can help a lot . Review collected by and hosted on G2.com.

SS
Consultant
Enterprise (> 1000 emp.)
"A cost and time-saving solution to all your processes and it's user friendly!"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

It's amazing to be able to use an automation software that is very user -friendly and meets all your requirements. It lets you use options required to automate your everyday tasks that are time consuming. I like how the interface is simple and keeps it to the point and can be used by non-coders as well. An easy drag and drop feature lets you work with repetitive tasks like invoice processing to updating your inventory. It can be used with tasks in various sectors from retail to HR and is flexible with how you'd like your tasks to be done. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Being a top competitor in the automation market, the pricing can be broken down to several plans keeping the audience in mind. Additional features with respect to SAP can be introduced. Nevertheless, a great product keeping in mind it's for a user with limited coding knowledge. Review collected by and hosted on G2.com.

Bhagyashree K.
BK
Sales Coordinator
Enterprise (> 1000 emp.)
"Automation Anywhere: the new-age automation power"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The ease with which it solves complex process with such minimal efforts.

It provides the flexibility of using keyboard strokes and mouse clicks.

Provides intelligent automation for business and IT tasks.

Can automate ends to end business operations for companies.

Script less automation is the best it offers which is super fun.

easy to understand and no need of programming knowledge .

User friendly RPA compared to other RPA tools.

Increase in transaction speed which reduces time .

It is more secure.

It is more developer friendly compared to UI path and kantu.

Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

There are very less as such functions or things to dislike in Automation Anywhere which are:

1) The cost of automation anywhere is quite high which becomes a let down for small companies to opt for it.

2)Not an open source platform.

3) Forum is not so responsive

4)Not compatible with selenium IDE which is a disappointment

5)Only C# language compatible, need to be with visual basic too.

6) Can only automate tasks in Windows OS and not Mac OS.

7)No flowchart creation option.

8)It has complex user interface compared to other RPA tools. Review collected by and hosted on G2.com.

IQBAL AHAMMED C.
IC
RPA Developer
Enterprise (> 1000 emp.)
"Tweaking the World with a futuristic product with best in class cognitive tools"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

It is very constructive with regard to its integration policies, which allow me to pull out data through various platforms.

Easy to identify and prioritize business processes for automation.

Effortless to evaluate the automation pipeline and perform feasibility analysis and ROI using the complexity and feasibility worksheet calculator and the ROI calculator. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Queue mechanism to handle work Items need to be improved.

Difficulties in Automating some of the leading services like Salesforce.

In A360 UI its hard to evaluate complex workflows. Review collected by and hosted on G2.com.

abhas m.
AM
Database Administrator
Enterprise (> 1000 emp.)
"Robotic Process Automation - expertise delivered by Automation Anywhere"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere - a frontline leader in RPA

Expert Guidance and detailed insights

Automation Anywhere provides timely assistance in initial setup and prioritized guidance to achieve 100% automation quickly. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Nothing till date.

I liked the fact that Automation anywhere provides detailed documentation and guidance to setup and explore the Robotic Process Automation ecosystem. There is also guidance available on the website which helps build a detailed understanding about the product and deliverables. Review collected by and hosted on G2.com.

Khaled M.
KM
Xamarin Developer
Small-Business (50 or fewer emp.)
"It's the easiest and complate, it has RPA, IQ Bot, Bot Insights, AARI and Bot Discovery"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

- The consolidated platform, easy to use for business users and developers.

- Cloud-Enabled and Web-Based that means you can develop from Anywhere, it's true!

- The Discovery Bot platform really helps and saves a ton of time during the process discovery phase

- IQ Bot with AI and ML, and you even don't have to subscribe to any OCR tool, just pick the tools that you want and use it

- Automation Anywhere Robotics Interface can help you to go beyond the traditional Attened automation and do more using forms even on the web and desktop and that is very beneficial for front-desk automation

- The ease of use for everyone, business user, developers, IT Managers

- The Realtime Bot Insights it's really wonderful you can get operational and business insights on the fly, all you need is to tag the variables for Bot Insights

- The most secure Credentials Vault and highest and banking grade security in the market VERACODE 5

- The bot insights connectors to Power Bi and Tableau

- Monthly Updates and new packages Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

It needs more hands-on-labs in Automation Anywhere University Review collected by and hosted on G2.com.

AA
RPA Developer
Small-Business (50 or fewer emp.)
"Automation Made Ridiculously Easy"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

When I first started using A2019, I was blown away by how intuitive and friendly the platform was. I use excel macros and VBA to get most of my work done, but as soon I started using Automation Anywhere, I rarely use excel other than to store data - which is also performed using Automation Anywhere. I'm addicted to it now.

I'm glad I stumbled upon this tool, because of how phenomenal it has been for me so far, helping me with not just my projects, but also with automating mundane and routine tasks, raising my productivity and buying back time I would have to otherwise spend on manual tasks.

Another thing I like about Automation Anywhere, is the rapid rate of development and addition of new features. IQ Bots and AARI was a game changer for me, and I am looking forward to more from the Automation Anywhere team! Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The performance can be slow at times, but other than that, A2019 has positively impacted me, as it helps me with my work. Manual tasks are boring, but automating them is not, since you have to get creative to find solutions, which is something A2019 has enabled me to. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Automation Anywhere gives me a lot of opportunities specially in my career path"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I like how user-friendly Automation Anywhere has. It is very easy to use most importantly the UI. Also, what I like the most about AA is that it has a lot of training, certifications, and badges that will enable you for your automation journey. Anyone can build their own bots, no programming skills are required. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The only thing that I don't like in AA is that it is very expensive compared with other RPA tool Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best application to build automated applications"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

RPA enables us to build the best quality automated software that can do much work without human intervention that also enables us to do some sort of tasks with ease like the text to speech conversion automated handwriting. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

RPA is only effective in transformation if it is optimized. The initial investment cost is a challenge. Potential job losses can happen due to this. Review collected by and hosted on G2.com.

SY
Team Lead
Mid-Market (51-1000 emp.)
"The best RPA Product with AI/ML Hybrid Automation"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The best thing I like in AA platform is Metabot & IQ Bot. IQ bot makes people's life easier and saves lot of time and can also induce python scripting. Ease of use of product and advancement in technology. The trainings are awesome, very detailed. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Though AA provides best learning portal, many webinars are live. It might help with live interaction sessions, but it will be great if recorded sessions are available in portal. I observed all the questions won't be answered in live sessions ( Infact, can't possible also). So enable comment section for recorder webinars, so people can ask questions and get answers from community.

It would be great if IQ bot platform questions are resolved faster. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

14%

Perceived Cost

$$$$$
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Automation Anywhere - RPA | Robotic Process Automation Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP
Automation Anywhe...