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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Automation Anywhere, allowing efficient automation and minimal manual intervention. (164 mentions)
Users appreciate the user-friendly automation capabilities of Automation Anywhere, enhancing productivity and reducing manual efforts. (153 mentions)
Users appreciate the user-friendly automation interface of Automation Anywhere, making automation accessible for everyone. (85 mentions)
Users value the efficiency of Automation Anywhere, significantly reducing manual tasks and optimizing costs and time savings. (70 mentions)
Users appreciate the simplicity of implementation, finding it easy to develop automated processes quickly and effectively. (70 mentions)
Users notice missing features, such as generalized actions and complexities in variable handling, impacting usability and efficiency. (50 mentions)
Users often face bot issues, including challenges with PDF extraction and ongoing maintenance affecting functionality. (33 mentions)
Users face automation challenges with reliance on internet access, complex processes, and ongoing maintenance requirements. (32 mentions)
Users highlight the high initial cost of Automation Anywhere, which may be a drawback for smaller businesses. (32 mentions)
Users face limitations in handling complex processes with Automation Anywhere, impacting efficiency and increasing maintenance needs. (28 mentions)

5,519 Automation Anywhere - RPA | Robotic Process Automation Reviews

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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
BM
Small-Business (50 or fewer emp.)
"When it comes to RPA technology this is the best there is to automate without being an expert"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I like its intelligent features. It offers incredible security and is cloud-native, plus its high-quality capabilities to jump into the RPA world and automate without consuming resources. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The issues with data migration are the only negative so far. Review collected by and hosted on G2.com.

Yusuf D.
YD
Software Engineer
Mid-Market (51-1000 emp.)
"Working as a Bot Developer for Automation Anywhere."
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Easy to use User Interface, wide range of command packages available such as Office365 applications(Excel, Calendar and One Drive). Provide support for different data types such as table, records and File type is supported as well. Drag and drop options are available which provide faster development options. You have an option to track activities on cloud platform. It provides Credentials Vault to store sensitive information such as Username, Password, which are stored internally in excrypted form and user can use it by accessing there locker through credential vault. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Performance issues like downloading dependencies take time. Pre-Processing of the bots sometimes get stuck. Multi language support is not available. Sometimes interactive Bot errors are shown, for which you have to restart all automation anywhere services. Message box only provide support for only String variable, you cannot print Table, Record and other types of variable using Message Box. Review collected by and hosted on G2.com.

TW
Small-Business (50 or fewer emp.)
"Good process automation to improve workflow"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I like that most of the processes can be automated and that the development process is much easier and can correct human errors. AA offers excellent tools and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

We have been using it for a long time, and it has not brought any problems. Review collected by and hosted on G2.com.

Tauseef S.
TS
Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Revolutionizing Business Processes with Robotic Process Automation (RPA)"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

RPA software gives enterprises a platform for automating repetitive processes and streamlining workflows. The following are some advantages of using Automation Anywhere in RPA:

Enhanced efficiency: RPA may automate time-consuming and repetitive processes, freeing up workers to concentrate on more challenging and valuable duties.

Increased accuracy: By automating procedures, RPA can lessen the possibility of mistakes and guarantee reliable outcomes.

Savings: RPA can help firms save money by reducing the need for manual labor.

Scalability: Depending on the size and needs of an organization, RPA can be scaled up or down.

Improved compliance: Using RPA, companies can ensure that their procedures adhere to rules and specifications.

Faster processing times: Compared to manual labor, RPA can process data and transactions faster, resulting in shorter turnaround times and more customer satisfaction.

Ultimately, RPA's capacity to automate time-consuming and repetitive jobs is its most advantageous feature because it helps firms run more efficiently, cheaply, and accurately. In the long run, this can assist firms in achieving their objectives more successfully and staying competitive in their field. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Yet, just like any software product, Automation Anywhere may have some restrictions or drawbacks that users may encounter. The following are a few possible concerns with Automation Anywhere:

Cost: Automation Anywhere may not be cost-effective in all use cases and can be pricey, especially for small and medium-sized enterprises.

Dependency on IT: The installation and maintenance of Automation Anywhere may necessitate the engagement of IT specialists, which may lead to a dependence on IT resources.

Restricted versatility: In some use situations, especially if the automated processes are complicated or demand a lot of customization, Automation Anywhere may have limited flexibility.

Reduced human oversight: Automation can increase productivity but may also limit opportunities for human leadership, raising questions for some processes or businesses.

It's crucial to remember that these restrictions may differ based on the same use case and environment in which Automation Anywhere is being utilized. Overall, RPA offers more advantages than disadvantages. Review collected by and hosted on G2.com.

Rahul K.
RK
Analyst
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Automation Anywhere- One of the best robotic process automation tools in the market"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The best thing I like about this tool is the ease of development of a process. The simple drag-and-drop feature is beneficial, plus the support service is also excellent. Every 1-2 years the team comes up with a new update which is a good thing. The new A360 has many features that are almost at par with the best automation tools currently in the market. The BotInsight and discovery bot are genuinely some of the most excellent additions to AA and help make the best use of the device with the analytics and to discover what all processes we can look to automate Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The thing that I feel Automation Anywhere still lacks is the seamlessness and debugging capabilities. When you try debugging a code, it doesn't show what is happening in the sub-bots used in the main task. The team needs to work on that. The second thing I feel A360 lacks as compared to other automation tools, is communication between runners and Control Room. I have observed that sometimes the schedules don't run or skip some iterations without any error Review collected by and hosted on G2.com.

"One stop solution for the Robotic process automation is Automation anywhere"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Easily used to automate any kind of web applications, Desktop-based applications even Citirx-based automation also can be automated with a simple setup of the agent. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The coin always has two sides one is positive and one is negative. There are a few issues that we face while deploying the bot like being unable to download dependency or first-time deployment taking some time for the first run. Review collected by and hosted on G2.com.

AS
Enterprise (> 1000 emp.)
"Automation Anywhere an honest review"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The tool is easy to use, and now there is minimum installation and setup as it is a cloud-native tool. It's easy to create bots and run them in attended or unattended mode. I believe Automation anywhere bots are best in terms of scaling. They have a very good customer support team, unlike other RPA vendors. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

There can be latency issues as the control and dependencies are obtained as packages from the control room and then executed by the bot agent. Having a stable network connection is critical. The way variables are passed in and out to a script has changed from v11. A360 takes list variables now if you want to send multiple arguments,I prefer the old way which was more convenient. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Small-Business (50 or fewer emp.)
"Automate your tasks, hassle free."
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Broad functionality: The platform offers a wide range of features and capabilities to automate various types of processes. It supports both attended and unattended automation, allowing bots to work alongside human users or operate independently. Automation Anywhere can automate tasks across desktop applications, web applications, legacy systems, and more.

Bot Insights and Analytics: Automation Anywhere provides comprehensive analytics and reporting capabilities. It allows users to monitor and measure the performance of bots, track automation metrics, and gain insights into process efficiency. This data-driven approach helps organizations identify areas for improvement and make informed decisions.

Integration capabilities: Automation Anywhere offers integration with other enterprise systems, allowing users to connect and automate processes across different applications and databases. It supports integration with ERP systems, CRM software, document management systems, and various other tools commonly used in businesses.

Security and compliance: Automation Anywhere emphasizes data security and compliance with industry standards. The platform provides features such as encrypted credentials, secure access controls, and audit logs, ensuring that automation processes adhere to regulatory requirements and maintain data confidentiality. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Initial setup and learning curve: Implementing RPA, including Automation Anywhere, requires upfront investment in terms of time, resources, and training. Organizations may need to allocate sufficient time and effort to set up the automation infrastructure, define processes, and train employees on how to use the platform effectively. Review collected by and hosted on G2.com.

SS
Mid-Market (51-1000 emp.)
"RPA is the best ever I used"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

UIpath & Blue prism are very powerful and user friendly tool that enables business to automate their manual process. It increases the productivity and efficiency. It reduces the errors. It is cost effective. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

RPA added complexity.Due to RPA there is a huge chance of job losses for the manual workers. the initial cost is high. Only skilled staff can work on RPA.It is important to pick a right process for automation to prevent workforce and knowledge capital. Review collected by and hosted on G2.com.

PS
Enterprise (> 1000 emp.)
"Best RPA tool I have ever worked on"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

- Very rich excel subcommands

- Easy to use

- Takes lesser time to develop the process

- Cloud-based development studio is available

- Using SOAP & REST api we can connect to 3rd party application Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

- Using PDF sub-commands, it's hard to extract table information from PDFs

- IQ bot never gives proper description from the table if its multi-line texts

- Less commands are available as compared to other RPA tools Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

14%

Perceived Cost

$$$$$
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Automation Anywhere - RPA | Robotic Process Automation Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP
Automation Anywhe...