Arcserve UDP Cloud Direct Reviews & Product Details

What do you like best about Arcserve UDP Cloud Direct?

1- The backups go directly to the Arcserve cloud, and no local infrastructure is needed, only an agent needs to be installed on the devices to be backed up.

2- In the Arcserve Cloud, they protect the Datastore with the Sophos Intercept Security product thanks to the alliance made between Sophos and Arcserve.

3- Only the first backup is done fully, the rest are done as infinite incrementals, which saves time in the backup processes.

4- If during the backup process, internet connectivity is lost, the backup also stops, but when the internet is restored, it resumes from the point where it left off and then performs a check to ensure integrity. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

1- Arcserve Support has many opportunities for improvement in response time and knowledge.

2- The first full backup takes a long time to complete, the brand's support had to optimize the agents to speed up the process.

3- In connections with low upload bandwidth, the backup is quite slow, so the product is aimed at fast connections. Review collected by and hosted on G2.com.

What do you like best about Arcserve UDP Cloud Direct?

I started using the Arcserve platform to see reviews on G2.com. Arcserve helped one of my clients save from ransomware attacks with Sophos Intercept X. It has an advanced facility that prevents your system from cyber-attacks and data loss with fast recovery. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

I choose it randomly on this platform. It gains my and my client's trust. Its flexibility in management is best perfect and also valuable for time. There are no dislike features. Review collected by and hosted on G2.com.

What do you like best about Arcserve UDP Cloud Direct?

Ease of use for straight to the cloud back and storage with no physical agent. Simple pricing breakdown. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

It doesn't do deduplication to cut down on the storage footprint of repetitive data. Review collected by and hosted on G2.com.

What do you like best about Arcserve UDP Cloud Direct?

Easy to use.

Flexibility for protect different architecctures Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

The daskboard could be more complete.

I needed help for activate the product Review collected by and hosted on G2.com.

What do you like best about Arcserve UDP Cloud Direct?

Cloud Direct is an excellent option for easy and secure off site backups and data storage. Product works great and as long as you have good internet has minimal impact on network performance. Cost effective and easy to use. MSP rich features and one console for all customer control makes this product a very useful and profitable software offering in our stack of services. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

Retention policy is built off calendar days and not backup generation count. So if you have a 7 day retention and you skip Sat and Sun on your backup schedule, then you only have 5 generations as the other 2 days count and will delete your generations. Review collected by and hosted on G2.com.

What do you like best about Arcserve UDP Cloud Direct?

The customer support is outstanding! Great and knowledgeable people working the support desks. They have helped me recover data for several of my clients that have been infected by viruses and everything went smoothly. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

Well there is really nothing I can say here. I would like to see prices drop but for what you get they are pretty in line withy competition. Review collected by and hosted on G2.com.

What do you like best about Arcserve UDP Cloud Direct?

Arcserve UDP Cloud Direct Daily Digest helps keep me in the know if everything is OK with our access points across the country.

If one of the access points goes down, Arcserve lets us in the IT Department know faster than the users do. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

Arcserve UDP Cloud Direct Daily Digest can clog up your inbox, but I just created a filter to file them away if the subject line ends in "All Systems OK" Review collected by and hosted on G2.com.

What do you like best about Arcserve UDP Cloud Direct?

I like that the process of backups are easy as well as the recovery of the data.

The daily notifications put my mind at ease knowing that I can monitor when my data has been backed up. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

I have not had any dislikes with Arcserve thus far. Review collected by and hosted on G2.com.

What do you like best about Arcserve UDP Cloud Direct?

Everything is web-based...super easy to get going! Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

Wish there were more options for Mac like a graphical browse to note what needs to be backed up Review collected by and hosted on G2.com.

What do you like best about Arcserve UDP Cloud Direct?

The Arcserve UDP Cloud Direct is a good, affordable option. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP Cloud Direct?

No indexing of stored data. Makes retrieval sometimes difficult. Review collected by and hosted on G2.com.