Clients get to talk to a competent person who inturn immediatly shares the information with me in a HIPAA secure manner. Review collected by and hosted on G2.com.
Daily call logs are emailed. I do not really need this information but others may benefit from it. Review collected by and hosted on G2.com.
Their pricing. I pay an affordable monthly base rate and then a per minute rate only when they actually take calls for me. Review collected by and hosted on G2.com.
I wish they had an app that allowed me to control some of the features instead of just having a web portal. The web portal works fine but I think an app would be easier to use from my phone when I am on the go. Review collected by and hosted on G2.com.