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Jitbit Software

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51 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2004

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29
16
5
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Jitbit Software Reviews

Review Filters
Profile Name
Star Rating
29
16
5
1
0
Verified User in Financial Services
AF
Verified User in Financial Services
04/02/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Effective but clunky and uninituitive

Effective tool, customizable assigning rules, ability to respond through email, ability to link with Jira
RP
ramesh p.
04/02/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

jitbit

Easy to access and search is faster with id
LJ
Linda J.
Customer Service Representative at Pizza Hut
03/15/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

"Astounding"

We trialed a few diverse Help Desk/Ticketing arrangements from different sellers and in various value ranges (counting free). We wound up experiencing passionate feelings for Jitbit because of its speed to run, straightforwardness to introduce, reinforcement, relocate, and refresh and awesome care staff. I believe that my most loved thing may must be the way responsive the merchant support is; we've had a few recommendations turned out to be real highlights throughout the years.

About

Contact

HQ Location:
Edinburgh, Scotland

Social

@jitbithelpdesk

What is Jitbit Software?

Jitbit Software is a company that specializes in developing help desk and live chat solutions for businesses. One of its primary offerings is the Jitbit Helpdesk, a ticketing system designed to streamline customer support operations by organizing and managing support requests efficiently. The software supports features such as automation, reporting, integrations, and a user-friendly interface. Additionally, Jitbit provides a live chat solution that facilitates real-time communication between companies and their customers. The company emphasizes ease of use, reliability, and customer satisfaction in its products.

Details

Year Founded
2004