Introducing G2.ai, the future of software buying.Try now
  1. Home
  2. All Categories
Jaya B.
JB
Expand/Collapse Social Share Options

Which Conversation Intelligence App Is the Best?

I want to start a discussion about the top-rated conversation intelligence tools on the market today. These platforms promise better call insights, coaching opportunities, and data-driven sales enablement, but what actually works in real sales environments?

Here are a few leading tools based on G2 reviews:

  1. Gong: Popular for deal tracking and AI-powered insights. How useful is it for team-wide coaching at scale?
  2. Salesforce Sales Cloud: Includes native conversation intelligence features. Does it match standalone tools when it comes to call analysis depth?
  3. Fathom: Lightweight, call-focused tool that integrates with Zoom. Is it powerful enough for larger sales teams?
  4. HubSpot Sales Hub: Blends CRM with conversation tracking. How well does it support insight generation compared to specialized tools?
  5. Fireflies.ai: Automates transcription and note-taking. Does it help beyond basic meeting summaries?

Looking to hear what teams are using day to day, and what actually moves the needle on performance and pipeline.

1 comment
Looks like you’re not logged in.
Users need to be logged in to answer questions
Log In
Jaya B.
JB
0

Curious if anyone’s replaced Gong with Fireflies or vice versa. What’s the biggest difference you noticed?

deleteedit
Looks like you’re not logged in.
Users need to be logged in to write comments
Log In
Reply
Most Popular Discussions
Is it possible to edit a template in-line when using gmail?
Which conversation intelligence app is the best?
Top conversation intelligence platforms for business
What’s the best conversation intelligence software?
How can i create a custom list of contacts that is uploaded on the groove permanently. i want to update it frequently as new contacts come in and also i want to categorize them so that i can pick a specific category and shoot my emails at once.