When delegating calling process, does Bizpromit bears the calling cost?

What is a calling process? Any task or business process that involves calling is termed a "calling process". With Bizpromit, the cost of calling needs to be reimbursed or, you can share with us the access to the VoIP-based system to make calls. Many a time we do call for information gathering and bookings, in such circumstances we proceed without a reimbursement request instead we adjust the call charges from the available points. What are your thoughts?