What’s the Leading Software for Field Technicians

Hi G2ers,

I want to start a discussion around the best software tools available for field service technicians. Whether it’s managing dispatches, capturing job details on the go, or streamlining communication, the right FSM app can make or break efficiency in the field.

Here are a few popular tools that stand out:

1. Salesforce Field Service: Built for complex, large-scale field teams. Offers AI-powered scheduling and mobile access—wondering if it's too heavy for smaller orgs or worth the investment.
2. Connecteam: Mobile-first and designed for deskless workers. Seems great for communication and task management, but how well does it support growing teams?
3. Jobber: Popular with home service businesses. Includes everything from quotes to payments—curious if it handles last-minute schedule changes smoothly.
4. Field Nation: A contractor marketplace model. Anyone using it to scale field teams without hiring full-time staff?
5. Jotform: Flexible form builder, sometimes used for field data capture. How well does it integrate into a broader FSM workflow?

If your team has firsthand experience with any of these, I’d love to hear how they’ve worked for you. What features made the biggest difference in daily operations?