What is Salesforce Mobile used for?

Through mobile implementation, you can stay in touch with your Customers and activities in your CRM and manage and operate through mobile.

The Salesforce Mobile app is a free, cross-platform app that allows users to access their company's CRM data on their phone or tablet. It can be used to: Manage leads and opportunities: Take new leads, see existing leads, and convert them Collaborate with coworkers: Use the Quip collaboration app to create, discuss, and organize work Access real-time data: Get access to your business data from anywhere Escalate cases: Escalate cases to provide accurate answers to customers Work on documents: Work on documents, spreadsheets, and presentations right from the app Use the built-in calendar: See your schedule in greater detail to keep on track Get notifications and updates: Receive custom push notifications Use the AI Assistant: Address questions or requests vocally The Salesforce Mobile app is available for Android and iOS operating systems. It's included with all Salesforce orgs and can be customized to meet your business needs