Pindrop® Protect is a security solution designed to prevent fraud and enhance authentication in call centers by analyzing voice and other audio characteristics.

Pindrop® Protect is a multifactor call center anti-fraud solution. Pindrop® Protect uses every facet of a call — audio, voice, and metadata — to provide risk scores and unique prints using Phoneprinting™, voice biometrics and Pindrop Network™ technology. This technology, used in concert with machine learning and a consortium of over 1.2 billion phone calls per year, allows Pindrop® solutions to provide impactful results for the world's premiere call centers