What is Intercom used for?

for sending emails to our correspondents and monitoring our calls

The phrase "Live chat" is already in English and refers to a real-time online conversation or messaging service.

If I had to pick one thing, it'd be to reduce the strain on support staff, and also speed up and provide more accurate help to your clients. At Sazular, we use intercom as our omnichannel helpdesk. It can store extensive amounts of data in its knowledgebase, which translates directly to its live chat-bot. Within an hour of setting intercom up, it was effectively guiding our platforms early-access creators through designing custom websites within our drag-and-drop editor - all whilst tailoring the approach to the end-goal the creator had for the website, for example, a consultancy, ecommerce, membership or online course. It's estimated to have saved our team hundreds of hours.. That's impressive.