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  6. Can you configure struggle scores based on a journey type
Tanya J.
TJ
Project Development Manager at Qantas
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Can you configure struggle scores based on a journey type

I would like to configure struggle calculation based on the journey type (booking a flight is not the same as checking for lost luggage for instance)
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Peter C.
PC
DevOps Team leader at Air Canada
0
You can add a custom score - with the the relevant elements which are part of that journey. if the element is not there, there will be no score. its a workaround - but it works
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David G.
DG
Product Owner
0
Hello there, Tanya, this is supported of course - please reach out to your Customer Success Manager - or reach out to me directly if you like and I will make the connection. david.geffen@glassboxdigital.com
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