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  6. Can the technology analyze conversation tone, keywords/context and translate the emotion being expressed?
Elizabeth N.
EN
Director of BI & Client Success
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Can the technology analyze conversation tone, keywords/context and translate the emotion being expressed?

Can the technology analyze conversation tone, keywords/context and translate the emotion being expressed?
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Patricia B.
PB
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Hi Elizabeth! Thanks for asking. We do use our AI to track points of interest like objections, cuss words, etc. However, we don't actively interpret the tone.
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