Introducing G2.ai, the future of software buying.Try now
Ashley B.
AB
Strategic Account Executive

How long does it typically take for a call to load in to EV? What is the newest feature to EV?

2 comments
Looks like you’re not logged in.
Users need to be logged in to answer questions
Log In
Joey T.
JT
Vice President, Sales at MRI Online
0
The phrase "15 minutes" is already in English and does not require translation. It refers to a duration of time equal to a quarter of an hour.
Looks like you’re not logged in.
Users need to be logged in to write comments
Log In
Reply
Mediafly Coach360 (formerly ExecVision)
Official Response
Mediafly Coach360 (formerly ExecVision)
AG
0
Hi Ashley - Thanks so much for your questions! To answer the first regarding load times of recorded calls and web conferences, it really depends on which dialer, telephony system or web conferencing tool your organization is using. Some providers can take quite some time to process recordings, which delays ingestion into the ExecVision platform. Once recordings are available for us to ingest, regular audio recordings (phone calls) will be seen in ExecVision within 15 minutes, and video calls/web conferences appear within an hour. Transcriptions for both calls and web conferences may not be ready when the conversation is first available within the platform - particularly for longer conversations. In those instances, we append the transcription to the already-live call card once it is available. Regarding your second question, we continually work to add new features and functionality to the ExecVision platform, as well as enhance what is existing. Our latest release - Topics Roll-Up - allows organizations to understand if, and to what extent, their teams are/are not discussing critical topics - such as Timing/Next Steps, Active Listening or Discovery - during their calls. Sales leaders can drill down into specific team and/or rep coverage of each topic to understand where skill gaps lie and reinforcement may be needed. Hope this is helpful! If you have any additional questions or need more information, please don't hesitate to reach out to your Customer Success Manager or email cs@execvision.io.
Looks like you’re not logged in.
Users need to be logged in to write comments
Log In
Reply