Hi Sheri,
PDF documents uploaded to Showpad are processed before they are added to the Content Library. We do this automatically to prevent slow loading documents on devices, and users can have a great Showpad experience. There won’t be any issues processing hyperlinks that are part of the document and allowing customers to click them.
If you have any further questions, please visit our Help Center - https://help.showpad.com/hc/en-us/articles/211957069 - where we have a full list of supported files and features inside files, or get in touch with your Showpad admin.
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