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Louis P.
LP
Coordinateur marketing et relations publiques chez BDC

Is there a way to increase the success rate of the automatic scans?

Other than the obvious preservation of the receipts in their original quality, is there any other way to ensure the app doesn't misrecognize crucial elements that could be easily missed by even double-checking, like currency?
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Unni S.
US
Head of Business Development - Zoho Expense
0
Hi Louis, The auto-scan fetches the date, amount, currency, merchant, and payment mode information from receipts and creates expense in the application. We haven't seen many issues come up with regards to the accuracy. Also, we are constantly working on enhancing the same and provide you a better experience. If you have faced any issues with this feature, please reach out to us on support[at]zohoexpense[dot]com with the details. This would help us to identify and rectify them quickly. Thank you.
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