Refreshing page a bunch to get ticket to appear?

After the ticket updates to the correct person to be routed to, why won't the ticket appear when those changes are saved? The user can clearly see the change being made from one owner to the correct owner, yet we have to refresh the page, not save anything else, to get the ticket with the link/all the details to appear - and not just once, usually twice or more! Can something be done to stop this?