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Who is in Charge of Fixing SharpSpring's Data Integrity Issues?

All email report data is false, and SharpSpring IT management themselves have admitted it to us. The "Email Report" tab data, Life Of The Lead data, and exported email report data all differ from one another. SharpSpring shows false clicks due to spam bots and these are unfilterable in the exported report due to the fact that it is crap data and SharpSpring's own upper management has admitted it to us. There's no accountability to fix any of it because these crucial and absolutely fundamental issues cross more than 1 department, so no one collaborates to fix them. SharpSpring's data integrity is among one of the worst I've seen. While Zoho was very simple when we were using it, at least the data was accurate.
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Constant Contact Advanced Automation
Official Response
Constant Contact Advanced Automation
Lisa R.
LR
0
Hi Chris, Thanks for your question. SharpSpring has account managers for each account using SharpSpring. The account manager along with a support representative can help your team navigate any questions or concerns in regards to your company's data in SharpSpring. SharpSpring offers support with our technical experts through live chat, phone calls, or by submitting a support ticket in-app. Please feel free to reach out to our team directly with any other questions or email feedback@sharpspring.com and we can help connect you with the best team member to help you. Best, Lisa
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