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Jitbit Software

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51 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2004

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29
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5
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Jitbit Software Reviews

Review Filters
Profile Name
Star Rating
29
16
5
1
0
Verified User in Computer Networking
AC
Verified User in Computer Networking
01/31/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Fantastic Helpdesk solution

This tool continues to evolve as a very powerful helpdesk solution for multiple techs.
JT
Joe T.
Hiring Manager at Meridian Group
01/22/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Perfect and amazing for internal work queues

The ability to create custom actions with JSON/Links/whatever allowed quick and dirty integration with a handful of internal projects; closing off of tickets in JIRA, kicking off builds in Buildmaster, and generally any API action you want is within reach.
ahmed w.
AW
ahmed w.
Customer Service Specialist at Etisalat Misr
11/24/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Everything is great with Jitbit Helpdesk!

The automation tool is powerful.You can respond directly from your e-mail/site portal. Every incoming e-mail fosters the creation of a ticket. The date/time stamp is capable of tracking responses.!

About

Contact

HQ Location:
Edinburgh, Scotland

Social

@jitbithelpdesk

What is Jitbit Software?

Jitbit Software is a company that specializes in developing help desk and live chat solutions for businesses. One of its primary offerings is the Jitbit Helpdesk, a ticketing system designed to streamline customer support operations by organizing and managing support requests efficiently. The software supports features such as automation, reporting, integrations, and a user-friendly interface. Additionally, Jitbit provides a live chat solution that facilitates real-time communication between companies and their customers. The company emphasizes ease of use, reliability, and customer satisfaction in its products.

Details

Year Founded
2004