Reviews Summary: The Best Cloud PBX Software for Enterprise Businesses
At G2 we have some of the most definitive data on the best Cloud PBX software for enterprise businesses. G2 users have generated 1,407 Cloud PBX software reviews and associated data from users working for large-scale companies. We have identified 14 individual Cloud PBX products offering the features, pricing and support that enterprise companies look for when comparing Cloud PBX software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in enterprise companies and who have used these Cloud PBX software products.
When G2 reviewers submit their software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:
- Small Business Cloud PBX Software Reviews (< 50 employees)
- Mid-Market Cloud PBX Software Reviews (51–1,000 employees)
- Enterprise Cloud PBX Software Reviews (1,001+ employees)
Enterprise businesses have their own unique requirements when it comes to Cloud PBX software compared to small or mid-market companies. That is why these individual software reviews are especially helpful when comparing product set up, ease of use and overall cost.
Below you will find FAQs and review snippets for Cloud PBX software that works well for large companies. Reviews are written by G2 users with real-world experience using these products.
FAQs About Cloud PBX Software for Enterprise Businesses
What are the best Cloud PBX software products for large-scale businesses, according to G2 reviewers?
- Nextiva - 4.5-stars, 546 reviews from reviewers at large-scale companies.
- Zoom Workplace - 4.5-stars, 220 reviews from reviewers at large-scale companies.
- 3CX - 4.4-stars, 165 reviews from reviewers at large-scale companies.
- 8x8 Work - 4.1-stars, 113 reviews from reviewers at large-scale companies.
- RingEX - 4-stars, 112 reviews from reviewers at large-scale companies.
What Cloud PBX software products do reviewers from large companies like most?
- Nextiva - 4.5-stars, 546 reviews from reviewers at large companies.
- Zoom Workplace - 4.5-stars, 220 reviews from reviewers at large companies.
- 3CX - 4.4-stars, 165 reviews from reviewers at large companies.
- Webex Calling - 4.5-stars, 59 reviews from reviewers at large companies.
Which Cloud PBX software products do enterprise companies rate the highest on G2?
- Nextiva - 4.5-stars according to 546 professionals at enterprise businesses.
- Zoom Workplace - 4.5-stars according to 220 professionals at enterprise businesses.
- Webex Calling - 4.5-stars according to 59 professionals at enterprise businesses.
- 3CX - 4.4-stars according to 165 professionals at enterprise businesses.
- Vonage Business Communications - 4.3-stars according to 86 professionals at enterprise businesses.
How many Cloud PBX software reviews are from users working in enterprise businesses?
The 1,407 reviews for large-scale Cloud PBX service providers on G2 vary often. Specific review details for the nearly 14 Cloud PBX providers can be found below.
Here’s What Reviewers Working at Large Businesses Have to Say About Cloud PBX Software
| Questions | Responses |
|---|---|
| Here is what professionals in large-scale businesses liked best about Cloud PBX software products. |
Zoom Workplace: "Without sign-up anyone can join a a meeting. Easy to use for non educated people."
- Ghanshyam R., Enterprise (> 1000 emp.)
Webex Calling: "The calls come right into your queue and they are easy to answer quickly. Easy logout and easy login."
- Miranda J., --, Enterprise (> 1000 emp.)
CloudTalk: "Takes pressure off of customer support by automating common responses."
- Stephanie W., Software Developer at Ciox Health, Enterprise (> 1000 emp.)
|
| Here is what professionals in large-scale businesses liked least about Cloud PBX software products. |
RingEX: "I didnt like the call monitoring aspect and how uclear the calls were."
- Scott S., Enterprise (> 1000 emp.)
Zoom Workplace: "40 minutes limit. Hangs while opening or joining a meeting many time sound issues."
- Piyus S., Salesforce developer, Enterprise (> 1000 emp.)
8x8 Work: "Nothing much to dislike. But the interface can be better."
- Gaurav P., Enterprise (> 1000 emp.)
|
| These are what professionals in enterprise businesses recommend to others considering Cloud PBX software. |
Zoom Workplace: "Its a great alternative for webex which is a lot expensive. Zoom is a preferred option for stand alone meetings that does not require integration with mail systems."
- Harish S., Integrated Facilities Management & CMMS Process Coach - CBRE/Fordland, Enterprise (> 1000 emp.)
Vonage Business Communications: "Purchase the higher end model phones , i say this because we've had some problems with the lower end phones from polycom vvx300 but i've heard that their higher end color and touchscreen phones have been great."
- Mario A., Account Manager at BNSF Logistics, Enterprise (> 1000 emp.)
Webex Calling: "Make sure your internet is tip top because my appliyof Cisco calling would always crash mid calls."
- sheila t., 1-800 flowers customer rep at Sutherland Global Services, Enterprise (> 1000 emp.)
|
| These are the problems users said the software was solving and how it is benefiting them in large-scale companies. |
Zoom Workplace: "Video conferencing meeting, it help us to conduct a interview"
- Ghanshyam R., Enterprise (> 1000 emp.)
CloudTalk: "Eased our workload and provides effective service"
- Stephanie W., Software Developer at Ciox Health, Enterprise (> 1000 emp.)
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