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- commercetools-vs-VTEX Commerce Platform
Compare VTEX Commerce Platform and commercetools 
- Users report that commercetools excels in its headless commerce capabilities, allowing for greater flexibility and customization in storefront design, while VTEX Commerce Platform is noted for its more traditional, integrated approach.
- Reviewers mention that commercetools has a superior API structure, which facilitates easier integration with third-party tools, whereas VTEX users have pointed out challenges with integrations to add-on tools that can hinder seamless operations.
- G2 users highlight that commercetools offers a more robust product recommendations and personalization feature, leading to better customer engagement, while VTEX's offerings in this area are seen as less effective, with users noting a lack of advanced personalization options.
- Users on G2 report that the quality of support for commercetools is significantly higher, with a score of 9.1 compared to VTEX's 7.9, indicating that users feel more supported and valued with commercetools.
- Reviewers say that the ease of setup is a strong point for commercetools, scoring 9.3, while VTEX users report a more cumbersome setup process, reflected in its lower score of 7.7.
- Users report that commercetools shines in product direction, with a perfect score of 10.0, indicating strong confidence in the platform's future development, while VTEX's score of 9.3 suggests a solid but slightly less compelling vision.
- https://commercetools.com/features/frontend
VTEX has become the leading platform in many areas of Latin America with constant evolution and a quite solid community where support and help can be obtained to carry out different developments. The ease of use of VTEX makes it ideal for companies with...
Being a multi tenant solution there's no customization you can do to the platform, therefore if you need a very specific functionality on your site you will need to hire very creative developers, very talented one so they can find a way to get around vtex...
As a headless ecommerce platform, it offers the ultimate flexibility to meet business requirements. In some cases we use only parts of the API, in other cases it supports an entire ecommerce site. We've integrated commercetools with a custom androids app, a...
The vision for taking advantage of commercetools, and for adopting a headless approach to commerce, can sometimes be complex for companies to understand. We continue to improve our ability to articulate value to both technical and business buyers. This...
VTEX has become the leading platform in many areas of Latin America with constant evolution and a quite solid community where support and help can be obtained to carry out different developments. The ease of use of VTEX makes it ideal for companies with...
As a headless ecommerce platform, it offers the ultimate flexibility to meet business requirements. In some cases we use only parts of the API, in other cases it supports an entire ecommerce site. We've integrated commercetools with a custom androids app, a...
Being a multi tenant solution there's no customization you can do to the platform, therefore if you need a very specific functionality on your site you will need to hire very creative developers, very talented one so they can find a way to get around vtex...
The vision for taking advantage of commercetools, and for adopting a headless approach to commerce, can sometimes be complex for companies to understand. We continue to improve our ability to articulate value to both technical and business buyers. This...
