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Compare UserWay and accessiBe 
At a Glance
Market Segments
Small-Business (76.3% of reviews)
Small-Business (75.3% of reviews)
Entry-Level Pricing
$490.00 Per Year
$490.00 Per Year
UserWay
Star Rating
(639)4.8 out of 5
Market Segments
Small-Business (76.3% of reviews)
Entry-Level Pricing
$490.00 Per Year
Browse all 3 pricing plansaccessiBe
Star Rating
(1,443)4.7 out of 5
Market Segments
Small-Business (75.3% of reviews)
Entry-Level Pricing
$490.00 Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserWay excels in its Quality of Support with a score of 9.6, where reviewers mention prompt responses and helpful guidance, while accessiBe, with a score of 9.5, is noted for its knowledgeable support team but slightly less responsiveness.
- Reviewers mention that accessiBe shines in Ease of Use with a score of 9.7, highlighting its intuitive interface, whereas UserWay, scoring 9.4, is appreciated for its user-friendly design but noted to have a steeper learning curve for some features.
- G2 users indicate that accessiBe's Dynamic Crawling feature, scoring 9.2, is superior, allowing for real-time updates and adjustments, while UserWay, with a score of 8.9, is seen as less effective in adapting to changes on the website.
- Users on G2 report that both products have similar Web Accessibility scores of 9.5, but UserWay is praised for its comprehensive compliance tools, while accessiBe is noted for its automated features that simplify the process.
- Reviewers mention that accessiBe's Reporting capabilities, scoring 9.4, provide more detailed insights and analytics compared to UserWay's score of 8.9, which is seen as more basic in its reporting functionalities.
- Users say that both products are competitive in Compliance Monitoring, with accessiBe scoring 9.5 and UserWay at 9.3, but accessiBe is highlighted for its proactive monitoring features that alert users to potential issues more effectively.
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Pricing
Entry-Level Pricing
UserWay
Widget Pro: Small
$490.00
Per Year
Up to 100K page views per month
- Unlimited website pages
- Our $10K pledge to you*
- Remediations based on ADA, Section 508, AODA, EN 301 549, WCAG 2.1 AA & 2.2
accessiBe
Micro
$490.00
Per Year
Up to 5,000 website visits /month
- Automated scans & fixes every 24 hrs
- Accessibility report & documentation
- AI-powered screen reader & keyboard navigation
Free Trial
UserWay
Free Trial is available
accessiBe
Free Trial is available
Ratings
Meets Requirements
9.4
416
9.6
983
Ease of Use
9.4
417
9.7
989
Ease of Setup
9.4
368
9.6
875
Ease of Admin
9.3
351
9.5
846
Quality of Support
9.6
378
9.5
906
Has the product been a good partner in doing business?
9.5
331
9.6
831
Product Direction (% positive)
9.2
381
9.2
902
Features by Category
Monitoring
8.4
34
Feature Not Available
9.2
40
9.4
11
8.4
29
Feature Not Available
Administration
9.2
37
Feature Not Available
9.1
35
Feature Not Available
9.2
34
Feature Not Available
8.9
39
9.4
11
Standards
9.3
41
9.5
11
9.0
37
9.5
11
8.9
36
9.1
11
9.5
44
9.5
11
Agentic AI - Digital Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
173
9.5
432
9.2
166
9.3
387
8.9
148
9.2
373
8.7
139
Feature Not Available
Reporting
8.9
142
Feature Not Available
8.7
137
Feature Not Available
Automation
8.9
150
9.2
374
9.0
155
9.3
405
Functionality
8.8
132
Feature Not Available
8.7
133
9.0
342
8.7
129
Feature Not Available
8.7
131
9.1
336
8.9
140
9.3
359
Generative AI
8.4
66
8.8
179
Agentic AI - Digital Accessibility Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
9.3
169
Feature Not Available
9.1
158
Feature Not Available
Reporting
9.3
167
9.1
427
9.1
154
Feature Not Available
Functionality
9.2
169
9.2
434
9.1
168
Feature Not Available
9.3
173
9.3
443
Generative AI
8.5
55
8.7
125
Agentic AI - Digital Accessibility Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserWay and accessiBe are categorized as Digital Accessibility Tools, Digital Accessibility Platforms, and Digital Governance
Unique Categories
UserWay has no unique categories
accessiBe has no unique categories
Reviews
Reviewers' Company Size
UserWay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
accessiBe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.2%
Computer Software
5.9%
Non-Profit Organization Management
4.3%
Information Technology and Services
4.0%
Retail
3.5%
Other
71.0%
Marketing and Advertising
18.4%
Retail
6.7%
Non-Profit Organization Management
4.3%
Consumer Goods
4.1%
Health, Wellness and Fitness
4.0%
Other
62.6%
Most Helpful Reviews
UserWay
Most Helpful Favorable Review
Jeremiah C.
Verified User in Marketing and Advertising
UserWay makes it very easy to integrate and customize this tool with WordPress websites. Their support team is stuffed with people that are very knowledgeable with coding and websites. If the immediate chat support is unable to help, we've always had...
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
When canceling, they called and told us we had to sign a document first. Yeah, no. Cancel it immediately, don't say a document has to be signed. Still shows "processing." Also, they have some kind of deal with G2 saying yoiu'll get a gift card if you leave...
accessiBe
Most Helpful Favorable Review
Megan D.
Verified User in Marketing and Advertising
AccessiBe has been a great safety net for us and our clients. We LOVE the documentation that acessiBe provides.
Most Helpful Critical Review
Kim Z.
Verified User in Food & Beverages
The pricing structure seems unclear; awaiting a response from a customer representative.
Jeremiah C.
Verified User in Marketing and Advertising
UserWay makes it very easy to integrate and customize this tool with WordPress websites. Their support team is stuffed with people that are very knowledgeable with coding and websites. If the immediate chat support is unable to help, we've always had...
Megan D.
Verified User in Marketing and Advertising
AccessiBe has been a great safety net for us and our clients. We LOVE the documentation that acessiBe provides.
Verified User in Non-Profit Organization Management
When canceling, they called and told us we had to sign a document first. Yeah, no. Cancel it immediately, don't say a document has to be signed. Still shows "processing." Also, they have some kind of deal with G2 saying yoiu'll get a gift card if you leave...
Kim Z.
Verified User in Food & Beverages
The pricing structure seems unclear; awaiting a response from a customer representative.
Discussions
UserWay has no discussions with answers
Does the service go down often? Also how secure is it?
8 comments
GF
I have yet to notice an outage, we've been using on 3+ sites for over 6 months, no noticeable page load delays or anything like that (and I actively monitor...Read more
Can I use it on another website for the same cost?
7 comments
JW
No, one license is for one domain name.Read more
Is there a way internally to remove the "Web Accessibility Solution By Accessibe" link?
7 comments
TG
yes it can be removed or customized to your own company nameRead more
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